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Weekly update 9 March 2026
Kia ora koutou,
Welcome to our weekly update report. We want to keep you informed of our work and answer your questions. We'll include lodgement queue processing times and volumes.
DTR Sea Project mailbox closure
This notice is to advise that the DTR Sea Project mailbox (DTR@mpi.govt.nz) will be permanently closed on 13 March 2026. DTRs have been mandated for the sea pathway across various groups throughout 2023/24, and all submitters, ports, and shipping lines are now fully onboarded and DTR compliant.
From the closure date, any emails sent to this mailbox will receive an automated response directing users to contact TSW User Support at tswusersupport@customs.govt.nz as part of transitioning to a business-as-usual support model.
Please refer to the DTR Sea Information page on the Customs website, which includes helpful guidance on:
- submission guides
- TSW email notifications
- processes for dangerous goods
- TSW error and directions guidance
- when to submit a DTR vs an ITR
- requirements for shipping lines and port companies
- TSW electronic notification scenarios
- DTR FAQs.
Thank you for your support and collaboration throughout the DTR Sea Project.
Kind regards,
DTR Sea Project Team
Sea freight queue
For this week, sea freight lodgement turnaround is estimated at 3 days.
On Monday 9th March, morning, the total sea freight queue (includes Australian lodgements) stood at 637 lodgements and TET were processing lodgements due Monday at 11:20am.
Last week: average turnaround of sea freight lodgement for first submissions was 17:25 hrs (previous week 17:18hrs) and for second submissions 3:17 hrs (previous week 3:17hrs).
Airfreight queue
For the coming week, air freight lodgement turnaround is estimated 3 hours.
On Monday 9th March, morning, there were 0 airfreight lodgements in the queue.
Last week: average turnaround of air freight lodgement for first submissions was 1:56 hrs (previous week 1:49 hrs) and for second submissions 2:03 hrs (previous week 1:37 hrs).
Australia queue
On Monday 9th March, morning, there were 121 Australian specific lodgements, the team is processing consignments due back Monday at 11:31am.
Last week:
Average turnaround of air freight lodgement for first submissions was 1:55hrs (previous week 1:56hrs) and for second submissions 1:41 hrs (previous week 1:32hrs).
Average turnaround of sea freight lodgement for first submissions was 14:35hrs (previous week 15:34hrs) and for second submissions was 2:53hrs (previous week 2:52hrs).
Pressure point: None noted
Lodgements processed Weekly 2 March – 8 March
All timings are based on business hours from 7am to 5pm.
Total lodgements processed = 4,199 (previous week 4,199)
Air cargo 1st lodgements
3-hour target
1,736
(previous week 1,500)
Air cargo 2nd submission
2-hour target
166
(previous week 189)
Total
1,902
Sea cargo 1st lodgements
21-hour target
2,107
(previous week 2,155)
Sea cargo 2nd submission
4-hour target
417
(previous week 355)
Total
2,524
Australian queue
Sea cargo 1st lodgements
21-hour target
439
(previous week 499)
Sea cargo 2nd submission
4-hour target
79
(previous week 84)
Air cargo 1st lodgements
3-hour target
565
(previous week 443)
Air cargo 2nd submission
2-hour target
54
(previous week 50)
