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Kaya reader,
From Optus Stadium last month to the Hilton in Sydney last week, industry conversations continue to shape our future. The National PIEF Conference reminded us that the future is now, and we must evolve to meet the needs and demands of our stakeholders. Staying informed, keeping up with transformations and best practice in our spheres of influence matters so we can continue to ignite change and amplify our impact.
From Fee Orders to new publications, News Alerts to WorkCover WA Online Updates, opportunities and engagement, we've got you covered with this month's edition of Compensation Matters. Read on for more...
What's new?
New fee orders are now in effect from 1 November 2025 under the Workers Compensation and Injury Management Act 2023. These updates apply to medical, health, workplace rehabilitation, and permanent impairment assessment services.
Key changes
- Indexed fee adjustments across key service categories
- Updated AMA item numbers and diagnostic imaging rates
- Revised scales for services such as physiotherapy, psychology and acupuncture.
News Alerts are here!
Can't wait for the start of the month for your news roundup from WorkCover WA?
Be the first to know when a news story goes live on our website by subscribing to our News Alerts.
Our new resource for authorised audiologists provides information and guidance about:
- the testing process
- approved standards to perform an audiological test
- criteria for authorised audiologists
Read and download it now via our website.
Reminder!
WorkCover WA will sponsor three scholarships for WA healthcare professionals to complete the online postgraduate course Compensable Health and Medicine in 2026, developed by Monash University and the Personal Injury Education Foundation.
More information about the course and how to apply is available via our website.
More stories
WorkCover WA Online is rolling out important updates to boost cyber security and improve account management from 1 December 2025.
Here's what's changing
Passwords
- All users must set a new password (minimum 16 characters)
- Passwords will no longer expire
Inactive accounts
- Accounts inactive prior to 1 December 2024 will be deleted
- All other inactive accounts will get a 30-day warning before deletion
What you need to do
From 1 December 2025, you’ll need to change your password. Communications have been sent to WorkCover WA Online users ahead of time to prepare for the change.
In the first quarter of 2025/26, our compliance activities led to 286 employers taking out policies of workers compensation insurance, covering 1,316 workers.
Get a snapshot of WorkCover WA’s compliance activities with our first Quarterly Compliance Update for 2025/26.
PIEF Conference Recap
On 27-28 October, we were pleased to join the National conversation about injury management at the PIEF Conference 2025: EVOLVE – The Future is Now in Sydney.
General Manager Rebecca Harris chaired the first panel of the Conference with her signature energy and enthusiasm, joined onstage by CEO Chris White to discuss the benefits of leading with an ‘Evolve’ mindset.
Manager Regulation Rob Parkes took to the stage later that morning to facilitate a panel discussion about inclusive leadership to build a neurodiversity-friendly workplace.
Other Conference highlights included celebrating the best of injury management industry at the PIEF Awards Gala, hands-on learning opportunities in PIEF Village, and hearing from WorkCover WA sponsored keynote speaker Dr Claire Madden.
The Conference also unveiled Good to Go, an exciting new initiative from ARPA to make return to work simpler, safer and more certain for employers. Stay tuned for the official launch for access to the full toolkit and resources!
Regional engagement
Workers who believe they have suffered noise induced hearing loss (NIHL) because of noise exposure in the workplace may lodge a claim for workers compensation. To progress a claim, the worker must undergo audiological testing conducted by an authorised audiologist.
In early October, our noise team visited audiologists, workers and employers in Busselton and Australind to provide education about NIHL requirements and distribute updated resources.
Important dates
Prospective APIAs Guidelines training
6 November 2025
ARPA National Conference 2026
31 August - 2 September 2026
WorkCover WA acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community.
We pay our respects to all Aboriginal communities and their cultures, to elders past and present.
