Is this email difficult to read? View it in a web browser. ›

The Wall Street Journal ProThe Wall Street Journal Pro

CybersecurityCybersecurity

Sponsored by Zscaler logo.

RSAC Day Two: Algorithms Are the New Security Operations Center Analysts

By James Rundle

 

Good morning. The first day of RSAC is in the bag, and as expected, you can’t swing a cat without hitting an artificial intelligence agent.

“It's gonna be a game changer,” said Brad Jones, chief security officer at cloud data-storage company Snowflake, as five consecutive self-driving Waymo taxis passed behind him.

“It’s one thing to just interact with AI and get some responses back, but for it to actually take action on your behalf, or to take action on its own behalf, that is a very interesting shift,” he said.

Executives deny that the ultimate aim is taking humans out of the loop. They say AI is augmentative and that, in any case, there just aren’t enough workers right now. But the inevitable consequence is that the less-crucial jobs in cybersecurity won’t be done by humans in the future.

The barrage of security alerts, for instance, currently managed partly by AI and partly by frazzled, red-eyed analysts, is likely to be primarily machine-based in the future.

“Get the human in the loop where human judgment is required, human instinct is required,” said Jeetu Patel, chief product officer at Cisco Systems, which he says has spent “billions” on AI.

Not a great time to be a tier-one or tier-two security operations center analyst, then. Unless you’re an algorithm.

Also today: Getting a startup on its feet after a cyberattack can cost a fortune. More often than not, investors get stuck with the bill. Read our story.

More news below. 

 

‏‏‎ ‎

CONTENT FROM: Zscaler
See you at ZenithLive '25. Cybersecurity event of the year.

One Epic Week. AI Ignited. Zero Trust Elevated. Security Operations Reinvented. Join and bring your team to the premier learning conference that brings together industry experts to share insights on zero trust, hands-on training, and certifications to protect and enable your organization to thrive. WSJ readers enjoy an exclusive 50% discount with code [WSJZL25]—don’t miss this opportunity!

Register Now

 

More Cyber News

PHOTO: CHRIS RATCLIFFE/BLOOMBERG

U.K. retailer Marks & Spencer told warehouse workers to stay home and paused ordering on its websites and apps as it grapples with tech outages after a cyberattack disclosed April 22. Shoppers can buy in Marks & Spencer stores but gift cards can't be processed. The chain told some customers with digital orders in progress that they would get refunds. (Guardian) 

Marks & Spencer hasn't said whether customer data was compromised. "We continue to manage the incident proactively and the M&S team - supported by leading experts - is working extremely hard to restore online operations and continue to serve customers well," the company said in a notice to the London Stock Exchange.

South Korea's SK Telecom confirmed a customer data breach after a cyber incident this month at the mobile carrier. The company said it will replace universal SIM cards for all 23 million of its customers. (Reuters)

National mammography provider discloses email compromise. Westfield, Mass.-based Onsite Mammography is notifying more than 357,000 patients that their personal and health data was breached. In October 2024, an employee's email account was hacked "for a brief period of time," Onsite said in a notice filed with state regulators. The intruder accessed no other systems, the company said. 

1,000+

Number of job applications submitted to SentinelOne in the past several months that the security provider has traced to North Korean tech workers. Among them, SentinelOne identified 360 separate personas.

 

About Us

The WSJ Pro Cybersecurity team is Deputy Editor Kim S. Nash (on X @knash99) and reporters Angus Loten, James Rundle and Catherine Stupp (@catstupp). Follow us on X @WSJCyber. Reach the team by replying to any newsletter you receive or by emailing Kim at kim.nash@wsj.com.

 
Share this email with a friend.
Forward ›
Forwarded this email by a friend?
Sign Up Here ›
 
Desktop, tablet and mobile. Desktop, tablet and mobile.
Access WSJ‌.com and our mobile apps. Subscribe
Apple app store icon. Google app store icon.
Unsubscribe   |    Newsletters & Alerts   |    Contact Us   |    Privacy Notice   |    Cookie Notice
Dow Jones & Company, Inc. 4300 U.S. Ro‌ute 1 No‌rth Monm‌outh Junc‌tion, N‌J 088‌52
You are currently subscribed as [email address suppressed]. For further assistance, please contact Customer Service at pro‌newsletter@dowjones.com or 1-87‌7-975-6246.
Copyright 2025 Dow Jones & Company, Inc.   |   All Rights Reserved.
Unsubscribe