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Weekly Update 22 November 2021
Kia ora kotou,
Welcome to our new weekly update report. We want to keep you informed of our work and answer your questions. We'll include lodgement queue processing times and volumes.
This week
Sea freight queue
For this week, sea freight lodgement turnaround is estimated at 3 - 6 days.
On Monday 22 November, morning, the total sea freight queue (includes Australian lodgements) stood at 1,454 lodgements and TET were processing lodgements due back Friday, 19 November at 10:45am
Last week: average turnaround of sea freight lodgement for first submissions was 30:46 hrs (previous week 29:23 hrs) and for second submissions 14:11 hrs (previous week 13:24 hrs)
Airfreight queue
For the coming week, air freight lodgement turnaround is estimated 3 - 10 hours
On Monday 22 November, morning, there were 345 airfreight lodgements in the queue for processing and TET were processing those due back today at 8:08 am
Last week: average turnaround of air freight lodgement for first submissions was 10:27 hrs (previous week 10:29hrs) and for second submissions 10:11 hrs (previous week 11:07 hrs)
Australia queue
On Monday 22 November, morning, there were 230 Australian specific lodgements, the team is processing consignments due back Friday 19 November at 11am
Last week:
Average turnaround of air freight lodgement for first submissions was 10:13 hrs (previous week 9:15 hrs) and for second submissions 8:01 hrs (previous week 9:44 hrs).
Average turnaround of sea freight lodgement for first submissions was 25:37 hrs (previous week 24:47 hrs) and for second submissions 12:44 hrs (previous week 11:25 hrs)
Pressure point:
Target Evaluation’s urgency email is under pressure at this time of year. If you wish to have a port hold removed, a copy of a BACC, a copy of charges or an ATF change these can be done over the phone and are likely a quicker option for you.
Please email either the TargetEvaluator.Cargo email (non-urgent enquiry) OR the Manifest email (for items meeting our urgency criteria). You do not need to email both inboxes and we ask that you email only once please. Extra work is created if two or more Target Evaluators need to check multiple emails to see if the request has been processed.
If you are requesting urgency, please ensure that your consignment meets the criteria. Any additional information requested on a BACC should be updated via TSW in the first instance and an urgency request may be sent after this has been done (if applicable urgency criteria are met).
Whilst it is lovely to receive thank you emails when we process something from the inbox for you, this is unnecessary, and we ask that you refrain from doing this so as not to add to our email queue.
Lodgements processed Weekly 15 November – 21 November
All timings are based on business hours from 7am to 5pm.
Total lodgements processed = 6,568 (previous week 6,294)
Air cargo first lodgements
3 hour target
3,252
(previous week 2,803)
Air cargo 2nd submission
2 hour target
390
(previous week 296)
Total
3,642
Sea cargo 1st lodgements
21 hour target
2481
(previous week 2,682)
Sea cargo 2nd submission
4 hour target
445
(previous week 513)
Total
2,926
Australian queue
Sea cargo 1st lodgements
21 hour target
487
(previous week 487)
Sea cargo 2nd submission
4 hour target
58
(previous week 58)
Air cargo first lodgements
3 hour target
530
(previous week 530)
Air cargo 2nd submission
2 hour target
44
(previous week 44)
Comparative Stats – BMSB Season 2019/2020 and 2020/2021:
