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Welcome! Wytkp! Gilakas’la! Shhweenustham!
We hope you enjoyed the second edition of the Journeys bulletin. We will continue to bring you updates related to the Medical Transportation (MT) Program and Transformation Project, as well as additional information to make your experience with booking patient travel easier and more efficient.
Engagement Report
We are grateful to the community health leads, PT Clerks and other participants for attending our MT Transformation Project engagement series from October 2021-January 2022. Your time commitment, thoughtful comments and open dialogue have inspired us as we continue this path of transforming the MT program to better serve our clients and communities.
The feedback has been compiled in the MT engagement report and will guide us in making future changes and improvements to the program. We welcome additional feedback and may further revise and update this engagement report to reflect that.
Personal Vehicle Mileage Rate
In our previous newsletter we announced a temporary mileage rate increase of $0.05 per kilometer effective from March 1 to May 30, 2022. This increase was prompted by recent, significant increases to fuel costs. We are currently reviewing and will be announcing any further changes shortly.
We would also like to acknowledge the feedback received from community about the approach to calculation of mileage rates as a supplement to costs associated with patient travel. We appreciate this feedback and can assure that these concerns are being actively discussed with FNHA leadership and we will announce any further changes beyond the temporary increase in the coming months.
Medical Transportation User Group
FNHA has been collaborating with experienced PT Clerks through the newly formed MT User Group. The group provides FNHA with input and feedback on the development of the new web-based MT administrative system. We thank all our participants who have joined our past sessions and looking forward to the continuation of the user group series.
If you are interested in participating, please email mtproject@fnha.ca.
Medical Transportation Training for Patient Travel Clerks and Health Leads
FNHA is offering monthly MT Training on Zoom. Below is the schedule for upcoming sessions. Please note that training dates are grouped together. This means that in order to complete training in June, you would need to participate in both June 7 & 9 events. Please use the registration links provided to sign up.
Dates & Registration Links
May 10, 2022 &
May 12, 2022
Session full
June 7, 2022 1-4 p.m. &
June 9, 2022 1-4 p.m.
July 12, 2022 1-4 p.m. &
July 14, 2022 1-4 p.m.
Aug. 9, 2022 1-4 p.m. &
Aug. 11, 2022 1-4 p.m.
Sept. 13, 2022 1-4 p.m. &
Sept. 15, 2022 1-4 p.m.
Oct. 18, 2022 1-4 p.m. &
Oct. 20, 2022 1-4 p.m.
Please contact transportation@fnha.ca for support in signing up or to ask any questions you may have.
Tip of the Month: Booking escorts for children
Children under 19 years of age who are travelling for medical services are automatically eligible for an escort for their medical travel. In such cases, FNHA does not require a Physician Escort Form, submitted benefit exception, or any further documentation for booking escorts for children.
