May 2024

Message from the PowerHealth Team

What a busy and rewarding start to the year.

It’s been wonderful to witness our hard work developing the next generation of PowerPerformance Manager (PPM3) being valued by our users. It’s been exciting to work on new training formats for PowerBilling & Revenue Collection (PBRC). We’ve been buoyed to be involved in some very informative industry events. Plus, proud to have our teams dedication recognised with both wonderful feedback from clients, who have shared some very tangible project outcomes, and also be recognised at a national level through the EY Entrepreneur of the Year Awards.

We’re looking forward to working with you, our partners, for continued success in 2024.

PowerHealth News

PowerHealth Awarded NSW Health Tender for Provision of Clinical Costing Software

We are excited to share that we have been awarded New South Wales Health’s (NSW Health) tender for provision of Clinical Costing Software for our PowerPerformance Manager 3 (PPM3) software.

The Clinical Costing process is important to ensure health care facilities utilise and analyse patient-level clinical activity and cost data to drive evidence-based decisions. Additionally, a critical component for statewide deployments is the ability to create statewide standardisation of the patient level costing approach and integration feeds, to allow for wider analysis and increased processing efficiency.

PowerHealth understands that automated, timely and frequently updated costing and reporting information is critical to any health entity and translates to end-user engagement of the resulting costing information. To ensure robust results, PPM was conceived with a clear cost allocation workflow, built in audits and reconciliations at each step of the costing process. This toolset helps automate and standardise the patient level costing approach across statewide deployments.

This NSW Health procurement process was incredibly thorough and gave us the opportunity to showcase the features of PowerPerformance Manager (PPM3). The detailed procurement process resulted in a clear definition of the requirements that vendors had to meet, which will provide a solid foundation for a successful project.

PBRC Training Videos - NEW RELEASE

Training videos don’t have to be boring!

Our PowerBilling and Revenue Collection (PBRC) team have been working hard to create a fantastic online training suite. If you’re a PBRC customer, stay tuned for details on how you can access this informative tool.

Each topic is under 10 minutes, with new videos released regularly. The first modules to be released include;

How to take a receipt
Entity searches
Navigation and quick search

Is there a particular topic you’d like to see covered? If so, please let us know! We’d love our users to shape the content in a way most meaningful to you.

PPM3 in Full Swing

We’re loving the great feedback we’re receiving from the many sites who have participated in a move to PowerPerformance Manager 3 (PPM3), including; Melbourne Health, Monash Health, Peninsula Health, Bendigo Health, ACT Health, NT Health, Cabrini Health and St Vincent’s Hospital Melbourne. Faster processing times and the new reporting functionality, are among the new features being enjoyed.

PBRC Mobile Benefits Being Realised

PBRC Mobile is delivering some great project outcomes for Eastern Health and we are delighted they have been happy to share these outcomes in a recent case study.

At a snapshot….

Eastern Health is 2 years into its PBRC mobile journey. Specific benefits include;

Consultants who use PBRC mobile on average record 50% more services than consultants who do not

For every service recorded using PBRC mobile, there is a shorter working capital time
Whenever a service is entered in PBRC Mobile it is immediately available inside PBRC for authorisation, validation, or claiming depending on the organisation’s chosen data flow.

Other Project Outcomes include;

Patient History Knowledge - This is the first time consultants have been able to view ‘patient history’ of billing to inform the right service for the consultation they just delivered (i.e. is it a new or review); providing the ability to select a more accurate item number for billing
Efficient Accurate Service Capture - The delivery of PBRC Mobile is through a hand held electronic device offering clinicians mobile functionality to capture services accurately at the time of consultation.
Information Confidence - PBRC Mobile uses the same data store as PBRC itself. This means that as data flows in from upstream clinical systems it is immediately available for consultants to view in PBRC Mobile.
Administration Efficiencies - The ease and convenience of PBRC mobile has already created administration efficiencies. Reducing data entry and paperwork has been welcomed by all.
Increased Governance - Created accountability, traceability and audit functionality
Financial gains – Including;
- Increased revenue by maximising timely billing. A mixture of private/public billing can be lodged with ease
- Improved cashflow by accelerating the approval and billing process
- Created efficiencies to ensure all services are captured and charged

Read the full case study HERE

HFMA Women in Finance

PowerHealth were delighted to sponsor the HFMA Special Interest Group Face to Face Women in Finance Event, hosted at the Telstra Customer Insight Session.

The day included engaging discussions, insightful workshops, and meaningful networking opportunities.

The keynote address set a powerful tone, exploring the challenges and celebrations of women leaders in 2024. Workshops on strategic narrative and emotional intelligence, and panel discussions, sparked calls to action for building equitable and high-performing teams.

Revenue Cycle Management Partnership

PowerHealth has partnered for Revenue Cycle Management (RCM) with Digital Healthcare Solutions (DHS Arabia) in the Kingdom of Saudi Arabia. DHS Arabia, established in 2008, is a Saudi based Information Technology healthcare provider taking an upfront role in digital transformation of healthcare services in the Kingdom and beyond. DHS Arabia together with PowerHealth are partnering to provide the Kingdom with a world class RCM platform including services and technology.

EY Entrepreneur Of The Year 2024 Australia

In March the EY Entrepreneur of the Year awards were held Sydney and PowerHealth’s, Patrick Power was named South Australia’s finalist. Whilst he didn’t take home the national award, it was a fantastic experience, which Patrick enjoyed sharing with a number of long term PowerHealth team members.

Congratulations to all the winners and thank you to the EY Entrepreneur of the Year Awards for recognising Patrick and our team’s vision, leadership and achievements in the health finance sector.

Pictured (left to right) PowerHealth team – Phil, Brett, Patrick, Stuart, Evie and Frank

Shaping the Future of Healthcare through Digitising Financial Systems.

The importance of a healthcare provider having the right financial and funding models in place cannot be underestimated.

Investing in innovative digitised financial functions provides valuable insights into billing, costing, budgeting and other financial components which are typical within any business. But they also create a range of efficiencies so that healthcare professionals can focus on what’s important – caring for patients.

The latest edition of Healthcare World magazine details how PowerHealth and our joint venture partner Telstra Health are shaping the future of healthcare through digitising financial systems across the globe.

Read the full story on page 90 of the latest edition of Healthcare World.

PowerHealth Community

NSW Costing Standards User Group

Phil and Andrew from the PowerHealth team recently attended the Costing Standards User Group (CSUG) in New South Wales. They enjoyed catching up with many people from as far back as PPM1 days, but also meeting the many new people who have recently joined the costing community.

It was fantastic to get together and also wonderful to hear firsthand the NSW Health team’s eagerness for the new features in PPM3.

2024 AFL Footy Tipping Competition

The PowerHealth Annual Footy Tipping Competition has commenced. It’s early days, but here are our current leaders. It's tight at the top of the ladder!

Good luck to all tippers!

2024 LEADER BOARD

Phil Moore (PowerHealth) - 53
Garth Barnett (PowerHealth) - 52
Joe Angeli (SA Health) - 52
Julie Mitchell (PowerHealth) - 51
Hannes Jansen van Vuuren (Peter Mac) - 51