The latest from Listen4Good

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FEBRUARY 2023

A New Listen4Good Record

 

When we closed the registration for the latest Listen4Good participation our round on December 1, we were delighted (and flabbergasted) to discover that we were heavily oversubscribed!

Over 100 organizations registered, a new record for Listen4Good and one that shows no signs of slowing down.

Notably, this round is very much a coast-to-coast portfolio - even including organizations based in Hawaii. We’ll also be welcoming a number of national nonprofits
with sites across the country. This is an organizational model we hope to continue growing. Finally, as organizations continue to better understand topics of inclusivity and
accessibility, we’ve got another batch of arts-related nonprofits joining Listen4Good as well.

 

"Over 100 organizations registered, a new record for Listen4Good that shows no signs of slowing down."

With so many organizations clamoring to join Listen4Good, we jumped into action during the holidays and hired five more coaches, for a grand total of 19 coaches on our team. We're thrilled to add these talented new coaches and are proud to be working with people who have such a broad range of experience and expertise.

Go ahead and meet our entire amazing coaching team—including our newest members.

 
 

Meet our newest cohort!

 

Our newest and largest cohort ever includes organizations from a wide range of issue areas, from health and environmental justice to education and arts/cultural institutions. With over 100 organizations participating in the cohort, we have 23 states represented, from Oklahoma to California, Pennsylvania to North Carolina.

Maybe you are one of these organizations, or maybe you know of them! Check out the complete list. 

 
 

Hot Off The Presses: First Steps' Case Study

South Carolina First Steps Case Study

We're pleased to share a new Listen4Good case study  featuring South Carolina First Steps (First Steps), a statewide early childhood agency  Learn how we worked with First Steps and their partners to collect feedback data from 30 sites across the state. First Steps' centralized feedback system is helping to inform South Carolina providers and emerging policy decisions statewide.  

Download: South Carolina First Steps
 
 

New on Listen4Good Insights: Volunteers In Medicine (VIM)

When working to build feedback loops with their clients using Listen4Good, many organizations are confronted with language barriers. Volunteers in Medicine(VIM) provides an excellent case study on the topic.

Our most recent blog post explores how VIM's participation in Listen4Good brought the need for a medical translation program into sharp relief. The post is authored by our own Listen4Good coach, Kris Helé, along with VIM Executive Director, Kelly Ranieli.

Read about VIM's Listen4Good experience
 
 

SurveyMonkey Spotlight on CalShakes

 

"The value of being a listening, responsive organization is part of our DNA now." Andrew Page, Director of Development, CalShakes

Did you know that SurveyMonkey recently featured a story about California Shakespeare Theater (CalShakes) on its Curiosity Blog? This Listen4Good story caught SurveyMonkey's eye as a great example of an arts organization that harnessed the power of feedback to survive and thrive, and we couldn't agree more.

During the pandemic, CalShakes created quite the buzz in the theater marketing community when it directly surveyed its patrons to ask them about  masking preferences and vaccination status. CalShakes also took the opportunity to explore their opinions around the theater's approach to equity, diversity, and inclusion (EDI). 

CalShakes on the SurveyMonkey Curiosity Blog

CalShakes credits the Listen4Good feedback loop process as a key factor in its survival at a time when so many worthy arts organizations perished under the severe pressures of the pandemic. 

As many of you know, SurveyMonkey is one of our key partners, providing participating organizations with access to premium survey design and analysis tools.

 
 

Fresh Free Resources: Feedback 101

We're pleased to introduce a new set of resources on our site called Feedback 101. 

At Feedback 101, we share foundational information on how feedback systems work.
Whether you’re a feedback newcomer, or are simply looking for a refresher on key
concepts and principles, we believe you’ll find it a valuable and useful resource.

What is a Feedback Loop?
 

Check out our first two Feedback 101 publications below, and be sure to bookmark the
page. More resources will be published soon!

What is a Feedback Loop?
The Importance of Client Surveys
 
 
 

The Latest Post from Insights for Change

Feedback Research Projects Find Links to Client Outcomes

We know that collecting feedback is both a good thing to do, and the right thing to do. But what makes it valuable?

In the newest Insights for Change post, Penny Huang of Fund for Shared Insight (FFSI) reviews the feedback outcomes from six organizations that received research grants from FFSI: Boys and Girls Club of the Peninsula (BGCP), Center for Employment Opportunities (CEO),  Nurse-Family Partnership (NFP), PACE Center for Girls, REDF, and YouthTruth. 

Her takeaway? Quality matters.

Not only is feedback the right thing to do, but when high-quality feedback is collected, it is the smart thing to do. 

Read: Why high-quality feedback matters
 
 

In closing...

As we launch into another year of growth and learning, we will keep you updated on
additional organizational milestones. We have a few big ones in the works!

Also, keep your eyes out for upcoming blogs where we share anticipated programmatic
improvements based on feedback provided by Listen4Good users, as well as reflections on new programming that is in the works.

We have an exciting year in store and look forward to continuing this journey with you.

All the best, 

Mark your calendar

Next registration deadline: June 1

Questions about L4G programs?

Attend a free info session
 
 
Valerie Threlfall
 

Valerie Threlfall, Managing Director, Listen4Good
valerie@listen4good.org
(610) 283-5915

 
 
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