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Welcome Iberia Airlines!

Travelers Rank SFO Airport Staff as the Best in North America

Now Open: New Dining Options at SFO

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Isamu Noguchi: Inside and Out

“Working at SFO” Event Engages Local Educators and Community Partners

SFO Wins Governor's Environmental and Economic Leadership Award for 2017

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Iberia Airlines 

Welcome Iberia Airlines!

SFO is pleased to add Madrid to its list of nonstop destinations

Starting April 25, Iberia Airlines will launch non-stop service from SFO to Madrid (MAD), Spain.  Iberia Airlines flight No. 6174 will depart SFO at 6:00 p.m. and arrive in MAD at 2:20 p.m. the following day.  The return flight No. 6175 will depart MAD at 12:30 pm and arrive SFO at 4:15 p.m.  Flights will operate three times per week on Mondays, Wednesdays and Fridays.

Iberia Airline’s new service from SFO to MAD will operate on its Airbus A330-200 aircraft featuring 19 business class seats which are fully flat and feature direct aisle access and economy seating.

From Spain's capital, passengers can connect to flights to the airline’s other destinations in Spain and Portugal (Barcelona, Bilbao, Lisbon, Malaga, Seville, Santiago de Compostela, the Balearic and the Canary islands) or Africa, Asia and the Middle East.

Iberia’s current U.S. destinations include Boston, Chicago, Los Angeles, Miami, and New York.  The airline offers more than 200 flights per day and transports 17 million passengers each year.

For more information, or to make a reservation, visit Iberia Airlines.


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Travelers Rank SFO Airport Staff as the Best in North America

Airport tops SkyTrax 2018 Passengers’ Choice Awards for the second time in five years

For the second time in less than 5 years, SFO has been named the top airport in North America for customer service.  In the SkyTrax Passengers’ Choice Awards for 2018, SFO was named “Best Airport Staff in North America”, followed by Denver and Vancouver airports.  SFO also received the top honor in the SkyTrax Passengers’ Choice Awards for 2015.

“The SkyTrax survey is the global benchmark for airport excellence, and we are truly honored to have travelers rank our staff as the best in North America,” said Airport Director Ivar C. Satero.  “Our goal is to be an exceptional airport, and the amazing team of people at SFO are our greatest asset.  The 2018 SkyTrax award is the ultimate validation of their attitude, commitment, and dedication.”

“We congratulate San Francisco International Airport for their success in winning this important customer satisfaction award for 2018, the Staff Service awards being a very special honor for airports,” said SkyTrax CEO Edward Plaisted.  “The award recognizes the combined quality of staff service (attitude, friendliness and efficiency) delivered across front-line positions at San Francisco International Airport.  It includes staff working for Customer Help/Info counters, Immigration and Security staff, shops, food & beverage outlets - in fact, all customer facing staff.”

The SkyTrax survey, conducted annually, is considered the preeminent measure of airport quality in the world.  The absence of any sponsorship, payment or external influence ensures that the results are fully impartial and credible.  As a result, the SkyTrax World Airport Awards are regarded as the most prestigious accolades for the global airport industry, voted for by air travelers in the largest worldwide airport customer satisfaction survey.

For the 2018 awards, SkyTrax compiled over 13.7 million survey questionnaires completed by over 100 different customer nationalities from August 2017 to February 2018.  The survey covered 550 airports worldwide, evaluating the travel experience from a variety of factors, including check-in, arrivals, departures, transfers, shopping, security and immigration.


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Now Open: New Dining Options at SFO



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