Plus tips for patient follow-ups to book appointments + use optical extras
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HEALTH
Importance of Workplace Wellbeing
Workplace wellbeing relates to how workers feel about themselves and their work. At its heart, it aims to ensure workers are safe, healthy, satisfied and engaged. By emphasising preventative action, WorkPlace Wellbeing helps reduce incidences of stress, injury and being overwhelmed.
In this series, we're providing you with the tools to implement an effective Wellbeing Program that:
- Increases staff engagement & retention
- Increases productivity & outcomes; and
- Reduces absenteeism and helps employees return to work quickly after a health incident.
Access the below resources to start developing a Wellbeing Program for your practice:
Introduction to Workplace Wellbeing (ProLearn module) HERE
6 Common Mistakes to Avoid HERE
6 Step Implementation Framework HERE
Watch Now: The Hidden Benefits of Wellness
Click to see a short video featuring ProVision People and Culture Manager, Emma Atkin, as she explains the key considerations and outcomes of an effective Wellbeing Program.
Next Week
Next week, we'll be investigating ways to assess the overall health of your business and how to take a 'wellness pulse check'.
PROMARKET
Time to send EOYHF reminders
November is all about SMS & Email reminders, so now is the time to reach out to your database. Reinforce your October communications and remind patients to book appointments and use their unused optical benefits.
EOYHF Campaign Email
Where you have email addresses, contact those who have not yet responded to your October communications. In addition to current patients, expand your reach and contact lapsed patients who are spec/CL wearers that have optical extras and haven’t visited your practice for 4-6 years.
EOYHF Campaign SMS
SMS is a great follow-up option if you don’t have email addresses on file. It is important to not send too many SMSs to your patients in a short amount of time. Consider when you sent your last SMS and factor in that you will send one during the first week of December as your final reminder. Ensure there is enough of a gap so as not to bombard your patients.
EOYHF Campaign Letters
Time is quickly running out, but postal mail remains an effective option. If you would like to send letters, we recommend moving fast and placing an order now.
Lab Supplier Partners
EOYHF offers for Essilor & OSA, HOYA and Rodenstock.
VIEW HERE
CooperVision Webinar
Exclusive ProVision Member Workshop on multifocal contact lenses. Sessions available on November 8 & 9.
VIEW HERE
