Changes to registration processes for pharmacies and financial interests

Dear pharmacists,

We are working hard to improve the way we process pharmacy ownership applications, and are excited to share that a number of changes coming in the next few months will make our procedures more efficient and will offer greater convenience to pharmacists and pharmacy owners.

What is changing now?

How you pay for fees for pharmacy ownership applications
Previously Council staff processed application fees on behalf of applicants. Starting now, pharmacists (or the person lodging the application) will complete the payment themselves on a secure payment platform hosted by Service NSW. This is a more efficient way to process payments and offers more payment options, including PayPal and PayID.

What is the new process?

We will send an email to the contact for the application which will include a link to the new payment portal hosted by Service NSW.
To pay the application fee (including any merchant fees), click on the link and follow the prompts.
Once payment is made, you will receive an email with your payment receipt.

What else is changing?

Further changes coming in the next few months:

The Register of Pharmacies will be available on the Service NSW website as well as the Pharmacy Council website.
The process for completing an annual declaration of financial interest in a pharmacy business will be a bit different this year. We will contact you soon with details of this change.

Keep an eye out for more updates coming soon.

Kind regards,

Pharmacy Council of NSW