Guests may now enjoy these new dining options

Terminal 3

• Bun Mee - Vietnamese cuisine including pho noodle soup, fresh shrimp spring rolls and banh mi sandwiches (Boarding Area F, near Gates 80-90, post-security)
• SF Giants Clubhouse - Hot pressed sandwiches, soups, salads and beverages including cocktails (Boarding Area F, near Gate 82, post-security)

International Terminal

• MumFresh - Vietnamese cuisine including pho broth bowls, bun noodle bowls and banh mi sandwiches (Boarding Area G, near Gate A93, post-security)

View a list of all shopping and dining options at SFO.

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SFO Completes Annual Emergency Exercise

Simulated terror attack tests emergency response, coordination between agencies

SFO completed its annual emergency exercise on October 4, 2017, simulating a terrorist attack in Terminal 1 that tested emergency procedures for communication, incident command, and coordination between multiple agencies. Although federal regulations require U.S. airports to conduct such a drill every three years, SFO conducts this full-scale emergency drill annually to ensure the highest level of readiness.

“Our highest priorities are safety and security, and our annual emergency exercise ensures that we continually improve our emergency response capabilities,” said Airport Director Ivar C. Satero. “With the participation of so many organizations and agencies, this exercise exemplifies the teamwork within our SFO airport community.”

The exercise demonstrated the effective coordination of various agencies, including Airport staff, the San Francisco Fire Department Airport Division, the San Francisco Police Department Airport Bureau, mutual aid units from around the Bay Area, and various state and federal agencies. Over 60 volunteers, complete with make-up, participated as role-play passengers.

The exercise also demonstrated the capabilities of the SFO Emergency Operations Center (EOC), which serves as the focal point of the Airport’s efforts to restore normal operations following an event. The facility has been used extensively since its opening in 2000.

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Flight Arrivals:  Upcoming Service Additions at SFO

Airline	Destination	New Flights	Effective Date	Notes
				SUBJECT TO CHANGE WITHOUT NOTICE
	Hong Kong (HKG)	4 / week	March 25	New airline

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 Aviation Evolutions: The Jim Lund 1:72 Scale Model Airplane Collection

Jim Lund, a Bay Area native, has a passionate interest in aviation dating back to his childhood when he first constructed aircraft models.  Later in life, he returned to the practice and has dedicated much of his time to model building as a way to explore and experience the astonishingly rapid advancement of aviation since the first airplane.  With a keen eye for detail, Lund’s research includes careful study of the photographic record to assure that his models are accurately portrayed.  Numerous models were constructed or modified from kits produced by manufacturers worldwide.  In the many instances when no kit was available, Lund crafted the model parts from scratch based on manufacturers’ plans using the “vacuform” process—a method that creates plastic parts from his hand-carved wood forms.

The 1:72 scale, with one inch equal to six feet, originated in the 1930s with popular aircraft model makers such as Skybirds and Frog.  It appeals to the aircraft modeling community because of the ease with which nearly all aircraft types, from the smallest to the largest, can be constructed and displayed.  This constant provides one-to-one size comparisons, and in large groupings it dramatically reveals the progress of aircraft design.  Lund has created nearly 1,600 models in 1:72 scale representing historically significant aircraft from the 1903 Wright Flyer to today’s airliners.  They are constructed using plastic, wood, metal, wire, string, and epoxy, and detailed with paint and decals.  This exhibition presents nearly three hundred models of pioneer, sport, and commercial aircraft that Jim Lund generously donated to the SFO Museum aviation collection.

Aviation Evolutions: The Jim Lund 1:72 Scale Model Airplane Collection is on view in the Aviation Museum and Library through May 13, 2018. The Museum is located pre-security in the International Terminal and is open daily from 10:00 a.m.-4:30 p.m., free of charge.

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SFO Recognized as National Innovator in Use of Analytics

Airport named one of the Analytics 50 winners for in-house development of mobile app for taxis

SFO has been recognized as a top innovator in the use of analytics by Drexel University’s LeBow College of Business and Information Management.  In their annual Analytics 50 ranking, SFO was honored for the use of analytics to power TaxiQ, a mobile app developed in-house for use by authorized taxi operators at the Airport.

“Our goal is to drive innovation in our industry, harnessing in-house expertise and next-gen analytics to solve airport business needs,” said Airport Director Ivar C. Satero.  “We are proud to be recognized by Drexel University and Information Management for our efforts.”

The TaxiQ app determines when a driver has accepted a “short” fare, involving transport to the cities immediately surrounding SFO, and provides head-of-line privileges when the driver returns to the Airport.  The previous time-based system required taxi drivers to return to SFO within 30 minutes to qualify for any privileges.  Using a Global Positioning System (GPS) geo-fence, the TaxiQ app allows drivers up to two hours to return as long as they stay within the defined short-trip region.  The app also provides drivers with airline flight arrival and departure information, along with real-time information about space availability in the designated taxi holding lot.

The Analytics 50 listing represents the second award for the TaxiQ mobile application.  In September 2017, the app was honored with a “Best of California” award by the Center for Digital Government, which recognizes public-sector employees and local government organizations for their contribution to information technology issues in the State of California.

TaxiQ is also the second mobile application developed in-house by SFO for ground transportation tracking.  In 2015, the Airport launched an Application-Based Commercial Transport (ABCT) System, which tracks app-enabled Transportation Network Companies (TNCs) operating at the Airport boundaries, such as Lyft, Uber, and Wingz.

The Drexel LeBow Analytics 50 is a national recognition of industry analytics innovators - an annual initiative honoring 50 companies using analytics to solve business challenges.  Honorees were selected by a panel of researchers and practitioners who judged nominations based on the complexity of the business challenges they faced, the analytics solutions implemented, and the solutions’ business impact on the organization.  This year’s winners will convene in Philadelphia on November 2, 2017 for an awards ceremony on Drexel University’s campus.

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Enter for a Chance to Win Two Tickets to Delhi, India

From January 12th through the 31st, participants may enter a trivia contest for the chance to win two (2) round trip economy tickets from SFO to New Delhi (DEL) on Air India (AI).  AI is the only airline to offer nonstop service from California to India.

The winners will be able to experience AI’s continuous entertainment, comfort, fun and luxury onboard its Boeing 777-200LR aircraft.  The flight operates six (6) times a week and crosses the Pacific Ocean to SFO and Atlantic Ocean to DEL, shaving two hours off the journey by taking advantage of prevailing winds.

Air India is a proud member of Star Alliance, connecting India to the world.

Visit Nonstop Delhi Trivia Contest to enter.

For more information, or to make a reservation, visit Air India.

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We're interested in hearing from you.  E-mail us at SFOnewsupdate@flysfo.com or write us at San Francisco International Airport, P.O. Box 8097, San Francisco, CA  94128 with your comments and suggestions.

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