SFO Community Newsletter
Winter 2020

Brisbane, Now Just a Hop Away

On February 9, 2020, Qantas Airways (QF) will start nonstop service to Brisbane, Australia (BNE), a new destination from SFO. Flights will operate on Tuesdays, Thursdays and Sundays on a Boeing 787-9 Dreamliner aircraft. QF 60, a 13-hour 45-minute flight, will depart SFO at 10:15 p.m. and arrive at BNE at 6:00 a.m. +2 days. The 12-hour 40-minute return flight, QF 59 will depart BNE at 8:35 p.m. and arrive at SFO at 3:15 p.m. on the same day.

Qantas, which is celebrating 100 years of service in 2020, also operates daily flights to Sydney (SYD) and four weekly flights to Melbourne (MEL) from SFO.

Learn more about Qantas

International Terminal Departures Hall Named for Late Mayor Edwin M. Lee

San Francisco Mayor London N. Breed joined Airport Director Ivar C. Satero and members of the Lee family on November 13, 2019 to dedicate the Mayor Edwin M. Lee International Departures Hall in honor of the late San Francisco Mayor.

Mayor Lee, the 43rd Mayor of San Francisco and the first Asian-American mayor in the City's history, was recognized for his extraordinary contributions to the City of San Francisco and the Airport. He served from 2011 until December 12, 2017, when he passed away suddenly while in office.

Read more about the dedication

Enhancing the International Terminal

We’re in the process of upgrading the International Terminal. In order to better accommodate our guests, we’re expanding and enhancing the security checkpoints for both the A and G Gates. When completed, each checkpoint will offer expanded queuing, 10 TSA screening lanes, and an enlarged recompose area with new furniture and artwork. The expanded checkpoints will be able to accommodate double the number of passengers while offering travelers a more relaxing, easier to navigate security experience.

Additionally, one set restrooms in each of the gate areas is being expanded and upgraded, while new, comfortable lounge furnishings and more power sources are being added to gate rooms.

View renderings from the project

SFO Is a Key Driver of the Bay Area's Economy

SFO recently released its 2019 Economic Impact Study, detailing the significant benefit that the Airport has on economies around the San Francisco Bay Area. The report, which summarizes economic impact for the 2017-2018 Fiscal Year, included the following highlights:

  • SFO directly accounted for over $10.6 billion in business revenues, which supported more than 46,000 jobs at the Airport.
  • Visitor spending resulting from air service at SFO contributed over $12.5 billion in additional business revenue and 113,253 jobs in the region.
  • The indirect and direct spin-off activities associated with suppliers of goods and services to directly affected businesses and the re-spending of additional worker income on consumer goods and services raises the total regional economic impact to over $72.7 billion in business sales, including $25.8 billion in labor income and over 330,000 jobs.

View the full 2019 Economic Impact Study

Flight Arrivals

Flight Arrivals

Upcoming Service Additions at SFO

Subject to Change Without Notice

Airline Destination Effective Date Notes

Brisbane (BNE)

Feb 9

New destination (Tue, Thu, & Sun)


Phoenix (PHX)

Feb 21

New destination for airline (daily)


Spokane (GEG)

Mar 19

New destination for airline (daily)


Redmond (RDM)

Mar 19

New destination for airline (daily)

Haneda (HND)

Mar 29

New destination for airline (daily)

Japan Air Lines

Narita (NRT)

Mar 29

New destination for airline (daily)

Barcelona (BCN)

Mar 29

Service now year-round (Mon, Wed, Fri & Sat)


London (LGW)

Mar 29

Daily service during summer season


Paris (CDG)

Mar 29

Service now year-round (Tue, Thu & Sun)


Oslo (OSL)

Mar 30

New destination summer season (Mon & Fri)

Air Italy

Milan (MXP)

Mar 31

Summer season (Tue, Wed, Thu & Sat)


Now Open - New Shopping Options at SFO

49 Mile Market
Magazines, books, souvenirs, sundries, snacks, beverages and grab-and-go food
Terminal 1 C Gates, near Gate C2, Post-Security

Duty free liquor and tobacco
International Terminal G Gates, near Gate G1, Post-Security

Duty free fashion accessories, apparel and handbags
International Terminal A Gates, near Gate A3, Post-Security

InMotion Entertainment
Technology products and accessories
International Terminal A Gates, near Gate A6, Post-Security

Sunglass Hut
Designer sunglasses and accessories
Terminal 2 D Gates, Retail Street, Post-Security
Terminal 3 F Gates, near Gate F4, Post-Security

Duty Free crystal miniature figurines, collectibles, jewelry and accessories
International Terminal, A Gates, near Gate A10, Post-Security

View all shopping options at SFO


Now Open - New Dining Options at SFO

Café X
Fully automated, robotic coffee dispensing machine that offers a variety of hot and cold coffees, teas and lemonade drinks.
Terminal 3 E Gates, near Gate E4, Post-Security

Farley's Community Cafe
Grab and go sandwiches and salads; pastries; snacks; beverages
Terminal 3 F Gates, Near Gate F23, Post-Security

View all dining options at SFO


Flying the Freedom Birds: Airlines and the Vietnam War

SFO Museum's new exhibition provides insight about the journey to and from the Vietnam War.

Freedom Bird. For the Vietnam generation of U.S. military veterans, this phrase meant only one thing; the aircraft that brought them into the war zone and home at the end of their tours. However, these were not military aircraft, but commercial airliners served by civilian crews and flight attendants.

For military personnel, it was a deeply emotional journey in both directions. These flights were also a powerful and moving experience for a generation of young women who served aboard these aircraft as flight attendants. This exhibition, based on extensive interviews with the key participants of the airlift operations, provides insight into their experiences serving aboard the Freedom Birds.

View Flying the Freedom Birds: Airlines and the Vietnam War until June 21, 2020 in the Louis A. Turpen Aviation Museum and Library located in the International Terminal Main Hall, pre-security.

Learn more about the exhibition

SFO Wins Multiple Awards for Marketing & Communications

At its November 2019 conference, Airports Council International-North America (ACI-NA), the foremost advocate for airport operators in North America, awarded SFO first place for its marketing and communication programs in the following categories:

  • Community Education and Outreach, for the development of Sound Waves, a high school educational curriculum that explores the ways sound carries in and around an airport;
  • Newsletters, for the Spring 2019 Update Newsletter; and
  • Overall Public Relations Programs (Large Airports), for SFO’s program celebrating Lunar New Year

SFO also earned honorable mentions in the “Annual Report” and “Video and Film Production” categories.

Do You Have Your Real ID?

Effective October 1, 2020, adult passengers with a driver’s license that is not compliant with the REAL ID Act will need to show an alternative form of acceptable identification for domestic air travel to board their flight. Upgrade your driver's license or identification card to a REAL ID today!

Learn more

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E-mail your comments and suggestions to SFOnewsupdate@flysfo.com.