INSIDE THIS ISSUE

Airport Launches “SFO Unites Against Hunger” Food Donation Program

SFO Traffic Growth Fuels Local Economies

Now Open: New Shopping and Dining Options at SFO

CBP Launches Global Entry Enrollment on Arrival at SFO

Flight Arrivals: Upcoming Service Additions at SFO

SFO Launches Gallery to View Short Films on the Fly

SFO Taxi App Wins “Best of California” Award

Enter for a Chance to Win Asia Miles for a Trip to Hong Kong

Send Us Your Feedback

SFO Unites Against Hunger

Airport Launches “SFO Unites Against Hunger” Food Donation Program

SFO Partners with Waste No Food to connect airport restaurant donors with local charities

SFO announced the launch of a new food donation program, titled “SFO Unites Against Hunger”, which partners with web-based marketplace Waste No Food to connect airport restaurants that have excess food to donate with local charities in need of such resources. To support the donation process, the Airport constructed four purpose-built donation rooms around the Airport, complete with industrial-size refrigeration units. SFO has secured participation from eight airport tenants, operating a total of 38 food and beverage locations around the Airport. SFO began accepting donations on July 10, 2017. In the first week of operation, approximately 250 meals were donated to the St. Anthony Foundation. Other charities will be added in the near future.

“We are proud to launch our ‘SFO Unites Against Hunger’ food donation program,” said Airport Director Ivar C. Satero. “Our goal is to be an exceptional Airport in service to our communities, and this effort takes our commitment to a new level. We appreciate the innovative solution provided by Waste No Food, and we are grateful for the participation of so many restaurant operators at SFO.”

“This program will make a huge dent in hunger within our community,” said Waste No Food Executive Director Kiran Sridhar. “If we can reduce food waste by just thirty percent, we can feed every hungry person in our community—and in the nation. And because we leverage technology, our solution is adaptable, portable, and scalable to airports across the country. It is fitting that San Francisco Airport – the transportation hub of the Bay Area – is at the vanguard of innovation in helping to eradicate hunger.”

"St. Anthony's serves more than 800,000 meals each year to homeless and low income San Franciscans,” said Corporate Relations Manager Dolores Gould. “We can only do that with the support of community partners like SFO and their wonderful team of airport tenants who do such a great job of serving passengers and staff.”

Studies have shown that as much as one-third of all food from farms, restaurants, and grocery stores goes to waste. Waste No Food is a registered non-profit organization that provides a web-based “marketplace” allowing excess food to be donated to the food service industry to qualified charities.

The program currently makes donations three times per week to the St. Anthony Foundation and Glide Memorial. The frequency of donations may be expanded based on the strong initial showing.

The Airport is currently only accepting pre-packaged food for the donation program. Food donated under the program must be pre-packaged with a “use by” date, and must be delivered to one of the Airport donation sites a minimum of three days before the “use by” date.

SFO Traffic Growth Fuels Local Economies

Economic impact report shows Airport created over 42,000 direct jobs, $8.4B in business activity

SFO released an economic impact report, summarizing the contribution that the Airport makes to local economies. SFO is now in seventh year of sustained passenger traffic growth, with resulting gains in employment, income, business activity, and visitor spending. The report, which summarizes economic impact for the 2016-2017 Fiscal Year, included the following highlights:

SFO directly accounted for more than $8.4 billion in business activity in the 2016-2017 Fiscal Year, and more than 42,800 jobs. This represents a significant increase over the previous report, which covered the 2015-2016 Fiscal Year and noted $7.9 billion in business activity and 39,400 direct jobs.
Off-site business activities that depend directly on local air service for staff movements, cargo deliveries, or visitor spending collectively raise the direct airport economic contribution to the Bay Area to $35.7 billion in business sales with approximately 165,000 jobs, up from previous figures of $34.6 billion and 158,400 jobs respectively in the last study.
The indirect and direct spin-off activities associated with suppliers of goods and services to directly affected businesses, and the re-spending of additional worker income on consumer goods and services, raises the total regional economic impact to over $62.5 billion in business sales, including $20.9 billion in total payroll and over 300,300 jobs.

“The continued passenger growth at SFO benefits our entire region by fueling job creation and generating business revenue,” said San Francisco Mayor Edwin M. Lee. “This is the latest validation that our great airport helps power local economies.”

SFO continues to set records for passenger traffic. In the calendar year 2015, the Airport reached 50 million annual passengers for the first time in its history, only to break the record again in 2016 with 53.1 million passengers. Fiscal year 2016-2017 traffic levels established another new high mark, at 53.9 million, and calendar year 2017 results are expected to exceed this level.

For more information on the SFO Economic Impact Report, visit Airport Economic Impact.

Now Open: New Shopping and Dining Options at SFO

District Market

Gott's Roadside

Roasting Plant Coffee

Guests may now enjoy these new shopping and dining options

International Terminal

Gott's Roadside - California cuisine , featuring fresh local seafood, salads, and mini-hot dogs for kids alongside a bar with local micro-brews (Boarding Area A, near Gate A11, post-security)
Roasting Plant Coffee - Customized roasted coffee from bean to cup per order. Specialty coffee, pastries, grab and go wraps and salads and retail sale of coffee beans (Main Hall South Food Court, pre-security)
Tomokazu - Japanese specialties including sushi, sashimi, nigiri, rice bowls, noodles and teriyaki (Boarding Area G, near Gate G93, post-security)

Terminal 2

M. Fredric - women's apparel, shoes and accessories (Boarding Area D Retail Street, post-security)

Terminal 3

District Market - Gifts and souvenirs; apparel, bags and accessories; books, newspapers and magazines; and healthy snacks and beverages (Boarding Area F, near Gates 80-90, post-security)

View a list of all shopping and dining options at SFO.

CBP Launches Global Entry Enrollment on Arrival at SFO

Global Entry

Program Provides More Options for Global Entry Enrollees

U.S. Customs and Border Protection (CBP) announced the launch of a new CBP program at SFO aimed at expediting the Global Entry Enrollment process. Enrollment on Arrival allows conditionally-approved Global Entry applicants to complete their interview, the final step of the Global Entry enrollment process, while clearing CBP processing following international travel. The program will shorten enrollment wait times for travelers at some of the busiest enrollment areas and will expand to additional airports in the coming months.

The program also launched at George Bush Intercontinental Airport (IAH), William P. Hobby Airport (HOU), Austin-Bergstrom International Airport (AUS), and Vancouver International Airport (YVR).

Once a traveler is conditionally-approved, instead of scheduling an interview at a Global Entry Enrollment Center, the traveler can complete the enrollment interview during CBP primary inspection at a participating airport. Upon arrival, travelers will be directed to a primary booth designated specifically for Enrollment on Arrival. A CBP officer will conduct both the primary processing and Global Entry interview and collect the traveler’s biometrics to complete the enrollment. The traveler will then be cleared for entry into the United States and will be a Global Entry member.

Currently available at 53 U.S. airports and 15 Preclearance locations, Global Entry streamlines the international arrivals process at airports for trusted travelers. The more than 4 million Global Entry members bypass traditional CBP inspection lines and use an automated kiosk to complete their admission to the United States. As an added benefit, Global Entry members are also eligible to participate in the TSA Pre✓™ expedited screening program.

U.S. citizens, U.S nationals and U.S. Lawful Permanent Residents may apply for Global Entry as well as citizens of certain countries with which CBP has trusted traveler arrangements, including Argentina, Colombia, Germany, India, Mexico, the Netherlands, Panama, the Republic of Korea, Singapore, Switzerland, and the United Kingdom. Canadian citizens and residents enrolled in NEXUS may also use the Global Entry kiosks. Interested travelers apply through the Global Online Enrollment System (GOES).

The non-refundable application fee for a five-year Global Entry membership is $100 and applications must be submitted online. Once the applicant successfully passes a background check, a CBP officer will conduct an interview with the applicant at one of the more than 100 Global Entry Enrollment Centers located throughout the U.S., Canada, and Qatar, or at an Enrollment on Arrival location and then make a final eligibility determination.

While the goal of Global Entry is to speed travelers through the process, members may be selected for further examination when entering the United States. Any violation of the program’s terms and conditions will result in appropriate enforcement action and revocation of the traveler’s membership privileges.

Visit CBP’s Global Entry website for more information about the Global Entry Program.

Flight Arrivals: Upcoming Service Additions at SFO

Destination	New Flights	Effective Date	Notes
			SUBJECT TO CHANGE WITHOUT NOTICE
Baltimore (BWI)	7 / week	October 16	New destination for airline
Raleigh (RDU)	7 / week	October 19	New destination for airline
Hong Kong (HKG)	3 / week	October 29	Increase to three daily flights
Auckland (AKL)	7 / week	October 31	Seasonal service
Nadi (NAN)	1 / week	November 16	Year around service on Thursdays
Manila (MNL)	3 / week	December 8	Additional seasonal service
Kona (KOA)	7 / week	December 14	New destination for airline
Auckland (AKL)	3 / week	December 16	Additional seasonal service

SFO Launches Gallery to View Short Films on the Fly

SFO Museum presents a new gallery space for video art located in the International Terminal Main Hall. The Video Arts program features a rotating exhibition of four short films with a new film introduced weekly, providing visibility to a range of contemporary artists and filmmakers who are at the leading edge of their craft. From short-form documentaries and narratives, to experimental films and all forms of animation, Video Arts presents the thought-provoking, innovative work of today’s filmmakers.

The introductory program includes works by South African filmmaker Tlhonepho Thobejane and an award-winning animated short by Michael Bidinger and Michelle Kwon. Thobejane’s video, Cat & Mouse, featured in the accompanying image, follows a group of young ballet dancers as they navigate their way through the narrow streets and alleyways of Cape Town’s Khayelitsha township in a video for Spoek Mathambo’s Fantasma, featuring vocals by Mim Suleiman. Bidinger and Kwon produced Jinxy Jenkins & Lucky Lou as their thesis film while attending Ringling College of Art + Design in Sarasota, Florida. Bidinger, a native Minnesotan, and Kwon, who grew up in Virginia, selected San Francisco as their film’s location for its obvious scenic attributes and because both aspired to live on the West Coast. Bidinger now resides in the Bay Area and currently works as an animator at Pixar Studios, while Kwon works as a freelance artist and filmmaker from her Santa Monica studio.

This gallery is located prior to security checkpoints, and is free and open to the public daily from 5:00 a.m. to Midnight. The videos can also be viewed in their entirety on the Museum’s website.

SFO Taxi App Wins “Best of California” Award

Airport honored by Center for Digital Government for in-house app development

SFO was honored today with a 2017 “Best of California” award by the Center for Digital Government, which recognizes public-sector employees and local government organizations for their contribution to information technology issues in the State of California. In the category of “Best In-House Developed Application”, SFO was recognized for creating TaxiQ, a mobile app for use by authorized taxi operators at the Airport. The app determines when a driver has accepted a “short” fare, involving transport to the cities immediately surrounding SFO, and provides head-of-line privileges when the driver returns to the Airport.

“We are proud to be an industry leader, demonstrating how technology can revolutionize the way we do business,” said Airport Director Ivar C. Satero. “The TaxiQ app demonstrates that even existing business models can benefit from innovative solutions developed in-house. We are proud to be recognized by the Center for Digital Government for this work.”

TaxiQ represents the second mobile app developed in-house by SFO for ground transportation tracking. In 2015, the Airport launched an Application-Based Commercial Transport (ABCT) System, which tracks app-enabled Transportation Network Companies (TNCs) operating at the Airport boundaries, such as Lyft, Uber, and Wingz. For this work, SFO was recognized with a 2015 “Best of California” award.

SFO’s Information Technology and Telecommunications (ITT) is a telecom, network, internet and hosting service provider to the Airport and its business partners including airlines, concession tenants and government agencies. ITT's vision is to lead the way in taking on new challenges in technology adoption and management in the aviation industry and the government sector.

The Center for Digital Government, a division of e.Republic, is a national research and advisory institute on information technology policies and best practices in state and local government. In their annual “Best of California” awards program, winners are selected by a panel of judges based on a number of criteria, including collaboration among agencies, innovative use of technology, economic benefits, and improving services and business processes.

Enter for a Chance to Win Asia Miles for a Trip to Hong Kong

SFO and Cathay Pacific (CX) Celebrate CX’s Third Daily Flight to Hong Kong

Starting October 29, Cathay Pacific will offer three daily nonstop flights from SFO to Hong Kong (HKG); more non-stop flights to this destination than any other airline. SFO and Cathay Pacific (CX) are celebrating this exciting increase of service by hosting the #3XCX Trivia Contest, where one lucky grand prize winner will win 144,000 Asia Miles; enough for two round trip Premium Economy tickets on Cathay Pacific to Hong Kong (HKG)! The winner will enjoy all the comforts and conveniences of Cathay Pacific as well as the impressive nightscape of the “Pearl of the Orient.”

With this additional service, Cathay Pacific will introduce a new Airbus 350-900 XWB to the route. This aircraft’s features will take the passenger travel experience to a new level, with designs to give them the best sleeping and entertainment experiences.

Cathay Pacific’s A350 offers a total of 280 seats in business, premium economy, and economy classes. New features including dedicated tablet holders and a six-way headrest that provides better support and enhances sleeping comfort.

Visit Cathay Pacific Trivia Contest to enter.

For more information about the airline or to book flights, visit Cathay Pacific.

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