Plus the new WOW Me! module + exclusive CooperVision workshop for ProVision members No images? Click here FOUR WAYS TO COMMUNICATE WITH YOUR TEAMImportance of Team EngagementAs we look toward a very busy end to 2021 - be this because of the easing of restrictions across your state or because you’re running an annual ‘End of Year Health Fund’ campaign - the importance of keeping your team engaged and ‘on message’ becomes ever more important. And so, over the next 3 weeks, we are going to deep-dive into the 4 most effective meeting types for you and your team. These are team huddle, team meeting, 1:1 catch up and quarterly review. When we are busy, it's easy to lose sight of the common goal and what we are working together to achieve. Having these consistent and agreed-on team touchpoints, to cover both short-term tasks and the delivery of long-term business goals, means there is no way you’ll lose sight of what you’re working towards! What's next week? Next week, we'll take a deep dive into daily huddles and team meetings. These will help you develop a consistent communication process that ensures your team can engage with one another and share goals, procedures, and strategies. PROLEARNNew WOW Me! ModuleWe are pleased to announce the 3rd WOW video in the series being produced by Tom Bowen with the support of CooperVision. You have access to the introductory video, First Impressions and now Welcome Me, through our ProLearn learning centre. As patients start returning to your practices in NSW, Victoria and ACT, we’re sure that you will be hard-pressed to contain your excitement. So now is a great time to make sure that you get this important step in the patient journey just right. For states where business may have started to soften a little, this is the perfect opportunity to stand out from the crowd. Either way, please take the time to schedule a conversation with your team to consider how to add something extraordinary to the way your patients are welcomed to the practice. Click on the link below and start your practice journey today. EDUCATIONExclusive workshop for ProVision membersFacilitated and led by CooperVision This workshop is aimed at Optometrists who wish to improve their success rates when fitting multifocal contact lenses. There are three sessions available at 7:00-8:30pm AEDT on the following dates: Tuesday 26 October, Monday 8 November and Tuesday 9 November. Keep an eye out for the official email invitation from CooperVision. |