Promoting and protecting the data, insights and research industry
ISO 20252:2019 - INTERNATIONAL REVIEW
QUALITY ASSURANCE MEMBER SERVICES
SAMPLING - NEW TRAINING AVAILABLE
AS ISO 20252:2019 - SET FOR REVIEW BY GLOBAL COMMITTEE
The ISO 20252:2019 market, opinion and social research standard is a global standard that ensures that the research conducted worldwide and by different suppliers meets the same minimum standard of quality and national legal requirements. Certification delivers research organisations and clients with a risk mitigation strategy.
A committee of industry practitioners and quality assurance/compliance experts (the TC225 Committee) periodically reviews the ISO 20252 Standard to maintain its integrity, relevance and to keep abreast of industry and technology changes such as AI. The next review will take place in 2024.
With over 65% of our members certified to the AS ISO 20252:2019 Standard, ADIA is committed to participating in the review to ensure that the industry-regulated Standard remains fit for purpose, covering the highest research, data and privacy practices for our Australian member organisations.
In the lead-up to the review, ADIA’s Quality Consultant, Norine Cruse, will represent ADIA and its members as the global committee considers changes to data protection and convenes a task force of AI experts to assist with reviewing the Standard to ensure it remains current with all research methodologies and technologies.
ADIA will be sure to keep our members up-to-date with proposed changes over the coming year.
ADIA QA MEMBER SERVICES - ISO 20252:2019
Independent assessment and certification to the Market Research Industry Standard ISO 20252:2019 is available from the two industry-approved and trained certification bodies (and their auditors):
ADIA members receive exclusive and free access to ISO 20252:2019 certification resources that can save a business in excess of $5,000.
Certification fees are consistent across ADIA suppliers and are based on a 3-year cycle of recertification and surveillance audits, research methodologies and locations. The fees include a small annual levy collected by the assessment bodies and passed on to ADIA for quality consultancy and administrative purposes.
Norine Cruse, ADIA’s quality consultant, is available to all members for expert advice regarding the audit process.
Please note: If your company is not currently certified by an industry-approved certification body (as above) please contact Sarah Campbell, CEO of ADIA.
NEW FREE CONTENT IN SEPTEMBER
ISO 20252: 2019 Sampling: Annex A (for Managers)
Sampling within the context of ISO 20252 requires specific quality assurance checks for both provisioning a sample and using a sample. This training puts the focuses on quality control.
- A 20-minute (voiced) presentation by Norine Cruse
- Includes an assessment.
The module includes the following topics:
- Sampling types
- Sampling methodologies
- Sampling design and risk
- Informing the client
- Sample transparency minimum requirements (providers and users).
For help or information regarding the ADIA Academy, please contact
ISO/IEC 27001: 2022
ADIA has negotiated a special ISMS package aligned to the market research industry integrating the ISO 27001 and ISO 20252 audits. Once implemented, this package can be jointly ISO certified by GCC offering ADIA members an exclusive 5% discount on the certification cost.
Read more here.
