All the latest news from Women's Property Initiatives
Tenant Update July 2023
Karina Carroll is going on Maternity Leave … but she will be back!
Karina’s baby is nearly due!!!
Therefore, Karina will be heading off on maternity leave her last day will be on Thursday 6th July 2023.
The good news is that Karina will be returning in early January and will be taking on a new role as our Operations Manager. Congratulations Karina!!
We have appointed a new Tenancy & Property Manager
Please get to know a bit more about Rebecca Marie who has been appointed as our new Tenancy & Property Manager.
Rebecca Marie has 10 years’ experience in diverse areas within the Real Estate industry. Over the years Rebecca has gained the knowledge and necessary skills to be able to overcome and resolve situations for tenants. Rebecca has a passion for understanding what needs to be addressed and focusing on delivering high quality service.
Rebecca’s contact details are mobile 0407 082 261 and email enquiries@wpi.org.au
Meet our new Asset Manager
It has been a long time coming, but WPI now has a dedicated Asset Manager, Meg George.
Meg George has joined us as our Asset Manager. She has worked in strategic asset management in the housing sector for more than a decade at two of Victoria's largest housing associations. She brings experience in developing and implementing asset management strategies as well as establishing ISO aligned asset management practices to ensure effective long-term management of property assets.
Maintenance
A BIG Reminder to please get in touch with our Tenancy & Property team as soon as you need to report any maintenance issues this can be done via email enquiries@wpi.org.au.
Please DO NOT save it up for your inspections when your problem may be bigger and therefore will be harder and take longer to get fixed.
Brighter Future Small Grants Program
WPI has received new funding from our generous sponsors for the Brighter Future Small Grants Program. The grants are education focused and intended to help with expenses related to schooling, training, and acquiring skills.
Grants will be provided for such things as: school uniforms and shoes, textbooks, backpacks, electronic devices, home Wi-Fi, extra curricula activities, school excursions and camps, and home tutoring, training courses and materials needed for training and acquiring new skills.
To apply, you can find the application form in the Brighter Futures Grants section of the information for renters page on our website or you can email enquiries@wpi.org.au and we can send it to you.
Free Training & Guaranteed Job!
Women living in the North of Melbourne: here's another fabulous opportunity to be trained for free to become a bus driver - with a guaranteed job after completing the course.
Does this interest you? If yes click on the link below to find out more information:
Customer Service Charter
Please continue to be mindful that WPI has a Customer Service Charter
This is where we highlight what you can expect from us and what we expect from you. The respect for and safety of our staff is paramount. WPI has a zero-tolerance policy of abuse to our staff in all its forms.
Please treat our staff with courtesy and respect when contacting us. Shouting and swearing will not be tolerated. They are here to help you.
Abide by the terms and conditions of the Residential Rental Agreement.
Take care of your home and be a good neighbour.
Allow our staff to do their work without aggression or violence.
Notify us immediately if your home is not safe.
Seek approval before making modifications to your home.
Are you an Origin customer and finding it difficult to pay your energy bill?
Origin would like to let WPI tenants know about theirPower On program, helping customers who are experiencing payment difficulty get back on track with their energy account.
If you are an existing Origin customer and having trouble paying your bill, the Power On program may help.
Support includes:
- Making sure you are on the best available energy offer
- Review of eligible concessions and rebate assistance including government grants
- Payment plans and debt assistance payment options
- Variety of payment methods (direct debit, Centrepay, Visa or Mastercard, cheque, Bpay, payment card or over the counter at Australia Post)
- Support in closing the gap between usage and payments through a financial counselling referral and a free energy consultation
- Bills can be sent to a third party at no charge
- Energy efficiency information to help reduce your bill
- Information on how to
better understand your bill
s - Access to resources available on our website
Origin's customer advocacy team can be reached on 1300 674 446 (PIN 105) or contact them via Live Chat (Financial Support - Origin Energy) and the friendly team will guide you through how the program can help.
If you are currently with another retailer, and would like to find out more about Origin’s energy plans, please contact 13 24 61 (and press 2 at the prompt) or visit the website https://www.originenergy.com.au/ and select “see our plans” for our latest offers.