The team at WPI wish you a happy and safe festive season.
We would like to advise that Women's Property Initiatives will be closed over the holiday period from 2pm on 22nd December 2023 and will re-open on the 2nd January 2024.
Gift Cards
One of our generous donors has again provided gift cards for our renters to help with expenses at this busy time of year. These gift cards will be delivered to your mail box by hand or by registered post over the coming days, so please look out for them.
Urgent Repairs
Should any urgent maintenance issues arise during our closure period, please contact Valley Maintenance Services on 1800 088 106. For all non-urgent maintenance requests or other matters, please notify WPI via enquiries@wpi.org.au when the office re-opens.
Urgent repairs are required where there is a threat to your health and safety. Anything else is a non-urgent repair. A repair is non-urgent if the renter can continue to safely live in the property. Non-urgent repairs include things like a broken dishwasher or loose bathroom tiles.
If a repair is not on the list below, it is a non-urgent or general repair.
- burst water service
- blocked or broken toilet system
- serious roof leak
- gas leak
- dangerous electrical fault
- flooding or serious flood damage
- serious storm or fire damage
- an essential service or appliance for hot water, water, cooking, heating, or laundering is not working
- the gas, electricity or water supply is not working
- a cooling appliance or service provided by the rental provider is not working
- the property does not meet minimum standards
- a safety-related device, such as a smoke alarm, is not working
- an appliance, fitting or fixture that is not working and causes a lot of water to be wasted
- any fault or damage in the property that makes it unsafe or insecure, including pests, mould or damp caused by or related to the building structure
- a serious problem with a lift or staircase.
We hope you and your families have a very safe and enjoyable Christmas!
Warm Regards
Property & Tenancy Management Team