Hurricane Isaias | FSLSO Disaster Response Assistance

Following Hurricane Isaias, which made landfall near Destin, Florida as a Category 2 storm on Friday, October 9, the FSLSO is deploying disaster response teams in coordination with the Florida Department of Financial Services (DFS) to provide insurance assistance at designated hubs in affected communities.

FSLSO staff will be on-site to assist surplus lines customers and policyholders, answer questions, and help connect individuals with the appropriate resources as they navigate the recovery process.

FSLSO Disaster Response Locations

Our teams will be available at the following locations:

LOCATION 1 | Destin, FL

Morgan Sports Complex
4200 Indian Bayou Trail
Destin, Florida 32541

Hours: 9:00AM – 4:00PM CT

FSLSO Staff On-Site:
9:00AM – 4:00PM CT beginning Monday, October 12

LOCATION 2 | Pensacola, FL

The University of West Florida
11000 University Parkway
Parking Lot B
Pensacola, Florida 32514

Hours: 9:00AM – 4:00PM CT

FSLSO Staff On-Site:
9:00AM – 4:00PM CT beginning Tuesday, October 13

Customers and policyholders who need assistance are encouraged to visit one of these locations. Those unable to visit in person may contact FSLSO at 800.562.4496 option 1 for Agent Services.

To further support our customers and the policyholders they serve, FSLSO has established a dedicated Hurricane Isaias resource page with information on Insurance Assistance Hub locations and additional recovery resources:

https://www.fslso.com/disaster-recovery-insurance-help-center

FSLSO remains committed to supporting the surplus lines community and working alongside the Florida Department of Financial Services throughout the recovery process. We will continue to provide updates regarding our disaster response efforts as additional information becomes available.

www.fslso.com

Have questions? Contact us at 800.562.4496, option 1 or email agent.services@fslso.com.