Historically, tipping in North America has been reserved for a select number of professions like serving staff, taxi drivers and hairstylists. But with the use of automated payment methods, other industries like fast food and retail are now offering tipping options. When paired with inflation and the rising cost of living, this means Canadians are being asked to tip a greater amount more frequently.

Today in The Conversation Canada, Michael von Massow from The University of Guelph explains how these changing tipping customs are causing “tip fatigue.” Von Massow writes that many people feel bombarded by tip requests, leaving consumers feeling overwhelmed. Tip fatigue could have long-lasting impacts on Canadian businesses and how gratuity is practiced in the country.

He writes: “At the very least, tip fatigue means customers are leaving interactions that involve tipping with negative feelings. But at the worst, tip fatigue could cause customers to tip less or stop altogether.”

Also today:


Eleni Vlahiotis

Assistant Editor, Business + Economy

A server brings food to a table as people dine at a restaurant in Vancouver in September 2021. For many people, deciding exactly how much to tip in a given situation can be uncomfortable. THE CANADIAN PRESS/Darryl Dyck

A tip too far? Why tip fatigue may be setting in for North Americans

Michael von Massow, University of Guelph

As the cost of living continues to rise, the amount Canadians are being asked to tip is also increasing due to a phenomenon known as tip inflation.

A woman carries an umbrella outside a protest to defund the police in front of Toronto Police Service headquarters in July 2020. Police budgets have increased, not decreased, since then. THE CANADIAN PRESS/Nathan Denette

Two years after the defund the police movement, police budgets increase across Canada

Ted Rutland, Concordia University

New research shows police budgets have continued to increase in all major Canadian cities in the aftermath of the defund the police movement.

The pharma industry warned that if proposed new prescription price guidelines go ahead, drug launches would be delayed and ‘Canadian patients will be deprived of potentially life-saving new medicines.’ (Shutterstock)

How the pharmaceutical industry uses disinformation to undermine drug price reform

Joel Lexchin, York University, Canada

The pharma industry claims lower prescription drug prices will mean less access to new medication for Canadians. It’s an old threat that pits profits against patients’ rights to affordable drugs.

A study found disability counsellors made substantial contributions to faculty members’ efforts to redesign their courses. (Shutterstock)

How to make post-secondary study more accessible? Collaboration between instructors and disability counsellors

Philip Burge, Queen's University, Ontario

Pairing disability counsellors with post-secondary instructors to help them design classes is one way colleges and universities can improve their efforts to support students with disabilities.

La Conversation Canada

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Envoyer moins de courriels : un geste symbolique, mais inefficace, pour le climat

Luciano Rodrigues Viana, Université du Québec à Chicoutimi (UQAC); Jean-François Boucher, Université du Québec à Chicoutimi (UQAC); Mohamed Cheriet, École de technologie supérieure (ÉTS)

Les activités numériques, comme l’envoi de courriels, contribuent de façon marginale à l’empreinte carbone annuelle des utilisateurs des technologies de l’information et de la communication.

Business + Economy

Environment + Energy