The Conversation

Few of us open an unfamiliar email these days without a sense that someone, somehow, might be trying to scam us. And that’s not an unreasonable fear. In the U.S. alone, nearly a third of people were targeted by fraudsters between 2021 and 2023. And the worst part for the unsuspecting consumer – the scammers operate in the knowledge that they’re highly unlikely ever to be caught.

Much of the fraud we’re at risk of is international, with criminals often targeting people in countries thousands of miles from where they are. This is part of what makes the job of apprehending them so challenging. As a result, say Mark Button and Branislav Hock of Portsmouth University, anti-scam efforts so far have mainly been defensive. That means priming consumers to be on their guard and tightening bank and telecoms systems.

Button and Hock argue that this leaves a more offensive approach to fighting fraud underutilized. Their research looked at disruption tactics used by the private anti-scam community and concluded that some of these more radical techniques, combined with greater cooperation with industry and police across borders, is now needed more widely if we’re going to have any hope of staying one step ahead of the criminals.

Sarah Reid

Senior Business Editor
The Conversation U.K.

How the global anti-scam community could come together to beat the criminals

Mark Button, University of Portsmouth; Branislav Hock, University of Portsmouth

The focus should move from telling consumers how to avoid scams to hurting the criminals themselves.

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