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Scorecard Update - Q2, 2023

The results speak for themselves, customers love Scorecard!

The latest Scorecard customer telephone survey results are in.

It is encouraging to see that 94% of households are taking action as a result of their assessment! 

  • 70% have already taken action
  • and 24% are intending to take action over the next few months.

More great feedback from Scorecard customers:

  • 100% agreed their assessor acted in a professional manner and in their best interests.
  • 98% agreed their assessor provided:
    • useful and personalised information,
    • additional information to the certificate, and
    • answered all their questions well.
  • 97% agreed their assessor explained the rating and certificate well.
  • 96% agreed their assessor provided a clear list of priorities to help achieve their goals.

The Scorecard team would like to extend a huge thank you to our Australia-wide community of assessors for the excellent work they do to support Australia's householders.

Are you interested in helping people to save money and live more comfortably? Consider becoming a Scorecard Assessor!

There are many benefits, like:

  • working for yourself, or for an organisation
  • choosing your work hours, being as flexible as you need
  • a national program that supports you to work anywhere in Australia
  • ongoing support including: mentor opportunities, free ongoing access to our assessor helpdesk, marketing materials, and more
  • Scorecard software training and exams currently available at no cost
  • joining a growth industry
  • you can be sure your work is making a positive impact on people’s lives, and the planet.

There are 6 ways you can enter the Scorecard Assessor accreditation process. There are options for everyone, whether you are new to the industry, have recognised qualifications or are an experienced home energy assessor. Scorecard training is online which makes it easy to access wherever you are.

Learn more about the benefits of becoming a Scorecard assessor
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Going all-electric?

Have you been thinking about transitioning your home to all-electric but unsure where to start? 

You might enjoy this fun video, and share it with your networks!

The Scorecard tool now has an all-electric feature which allows Scorecard Assessors to set the tool to provide electric-only upgrade recommendations for their customers.

With a Scorecard assessment you will get detailed information on your home's energy performance and expert advice from a government-accredited assessor, targeted to your home and individual circumstances. 

Learn more about how a Scorecard assessment can help.

Scorecard Assessors are energy efficiency experts who provide a clear pathway for householders to achieve their electrification goals. If you’re planning to go all-electric, they’ll guide you through the process and help you achieve a cheaper to run, cleaner, greener and more comfortable home.​

Find your local Scorecard assessor

Scorecard acknowledges the support provided by the ACT government in initiating and funding the required modifications to the tool to support all-electric recommendations, the development of associated training resources and production of communications collateral.

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Victorian households can now receive a discounted Scorecard assessment

On May 31, the Home Energy Rating Assessment (HERA) activity became available under the Victorian Energy Upgrades (VEU) program. This means households are now able to access rebates for a Residential Efficiency Scorecard assessment.

The inclusion of the HERA activity in the VEU program received widespread support from business and community. Scorecard was identified as the only tool that currently meets the required features, and therefore is the first HERA tool to be incentivised.

To access a reduced-cost Scorecard assessment for their home, householders can contact a VEU registered assessor or Accredited Provider (AP).

Find your local HERA Accredited Provider
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Local government and Scorecard

On May 30 the Scorecard team ran a live webinar for local government areas (LGAs) with 133 registrations from across Australia. The session covered the basics of Scorecard, how Scorecard can help LGAs achieve their goals, and shared information about current LGA programs. There was an excellent level of engagement with several LGAs requesting meetings to discuss starting their own programs using Scorecard.

We received many requests for the webinar recording, so to make it easy we have added it and the slide deck to the local government page on our website. Please share this link with your LGA contacts!

There are local governments across Australia already running programs using Scorecard:

Banyule City Council, Victoria
The Better Score program includes:

  • a free Scorecard assessment 
  • a grant towards the energy upgrades recommended by the assessor.
  • In this video Banyule City Council Mayor Cr Peter Castaldo shares some tips for winter and talks about their Better Score program.​

City of Adelaide, South Australia
The Sustainability Incentives Scheme offers:

  • rebates of 50% (up to $200) on Residential Efficiency Scorecard assessments.

Randwick City Council, New South Wales
The Sustainability Rebates offers:

  • Household: 50% up to $150
  • Apartment Block: 50% up to $1,000.
View the webinar and learn more about how Scorecard can help
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Scorecard at the National Energy Efficiency Conference

Energy efficiency specialists from across Australia attended the National Energy Efficiency Conference in Sydney at the end of May.

Scorecard team members networked with stakeholders making many connections, particularly with energy efficiency groups from other jurisdictions. 

David Craven, Scorecard manager, presented and took part in a panel discussion in the ‘Building the business model for retrofitting’ session. The presentation was well received, with an engaged discussion with both audience and panel members.

The department’s stall was well-equipped with Scorecard collateral and a TV displayed some of our high-ranking videos, helping to educate attendees. 

Here we see Scorecard manager David Craven in the panel discussion hot seat!

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Thoughts?

Anything you want to see more or less of in these updates?

Send a reply to this email, we would love to hear from you!

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