Are you struggling with damp and mould?

If you are struggling with condensation, damp or mould in your home, please contact us to report this as soon as possible – we are here to help.

Once reported, we’ll then arrange a visit to your home. We aim to investigate these reports within 10 working days.

The quickest way to report issues to us is online.

Switch to save before energy prices go up in April

Energy prices are set to rise 6% on 1 April, with many households facing higher energy bills.

Exploring options and switching to a different tariff before the price cap increase could save you money.

Keeping your home and garden looking tidy 

Untidy homes and gardens can have an impact on the wider area, but sometimes there may be valid reasons why customers struggle to maintain their home.

Have your say in our latest consultation to be in with the chance of winning a £50 Love2Shop voucher.

Scoot in safety

E-bikes and e-scooters have taken the world by storm in recent years! But it’s essential that you understand the risks and how to charge them safely before you use them.

House fires can be caused by batteries failing and chargers overheating, amongst other factors.

Do you have a Radio Teleswitch (RTS) electricity meter?

The Radio Teleswitch Service (RTS), also known as the Dynamic Teleswitch Service (DTS) will be switched off nationally in June.

The switch off will affect energy customers that have an RTS meter in their home, and may mean that their heating and hot water supply stops functioning as normal.

Do you claim Universal Credit?

If you claim Universal Credit, don't forget to update your journal after Monday, 7 April with your new rent and service charge. 

We recently hosted a GMHP customer voice session

On Friday (14 March), we hosted a Greater Manchester Housing Partnership customer voice session at our Head Office with customers from across the region.

The three-hour session allowed customers to take part in focus groups to share their insight and experiences of ‘reasonable adjustments’..

Hartshead View development set to transform Fitton Hill

Alongside our partners, Sigma, Countryside and Vistry, we were delighted to welcome Jim McMahon MP, to Hartshead View in Fitton Hill, Oldham.

Mr McMahon met with project partners and a new resident to learn more about the development. 

Ombudsman 2025-26 Business Plan consultation

The Housing Ombudsman is seeking views and feedback from residents on its Business Plan 2025-26 and Corporate Strategy for the next 5 years.  

Have your say before Monday, 31 March.

Have you logged into MyPlace yet?

MyPlace is often the quickest way to complete tasks, including booking non-urgent repairs and updating your personal information. 

It is really important that we hold the correct personal details for our customers, so if you haven't already done so, please log in and make sure these are up to date. 

If you've not logged into MyPlace yet, we have some hints, tips and short videos to help you get started.

The latest update from Insight

Insight recently started a scrutiny review to test what it’s like if a customer has to report anti-social behaviour to Great Places.

The group are gathering evidence to understand more about this service, and shortly plan to contact customers to ask about their experiences.