Dear Resident or Family Member,

COVID-19 Update for residents & families of Calvary Lower Plenty Garden Views

Following our last update to residents and families, I am writing to advise that through the current testing regime, an additional four (4) residents have tested positive for COVID-19. This brings the total number in the current outbreak to twenty (20) residents, with seven (7) cleared residents and 22 staff with sixteen (16) cleared staff.

The Local Public Health Unit has advised that all residents who are NOT COVID positive or isolating with symptoms, may now receive visitors. The Lilac Unit is free from COVID positive residents, whilst a number of residents residing in Lavender Unit are isolated due to COVID.

Where visitation is accepted, one single nominated visitor will be permitted per resident during the home’s visiting hours, due to the heightened risk of infection and community transmission. This will be in place until further notice.

Our team will continue to ensure the holistic care needs of all residents are met and calls and video conferencing is available for loved ones to remain in contact.

Visitation exceptions for isolating residents may be made for residents receiving end of life care, or who may be experiencing distress, or where a special care and support role is provided. Please speak with the Manager of your Home to discuss arrangements.

Please be assured that our staff have prepared for COVID-19 exposures and outbreaks such as this. Our staff are trained in strict infection control procedures and are focusing all of their attention on the individual care needs of residents.

We will update you again as soon as any information becomes available.

We know that this will be worrying for you and your loved ones in our care. We want to assure you that we are doing everything possible to continue to look after the health and wellbeing of all our residents while keeping them safe during this difficult time.

You can help us by sharing this information with your family and friends

Thank you for your continued understanding and patience at this time.

Yours sincerely,

Sharon Martindale, General Manager Aged Care