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I’d like to start by saying thanks very much to all of you who responded to our Stakeholder Survey. It was heartening to see that the vast majority of you are finding value in your interactions with us.
Our communications activities were helpful to 95 percent of you, compared to just 5 percent who didn’t find them helpful. In a further breakdown, 90 percent thought the information was valuable and gave a good level of information, 89 percent said they received information about works in their area in a timely manner and 86 percent said the information was professionally delivered and easy to understand.
Of course, we’d like it to be 100 percent and will strive to continue to keep you well informed and to do better by the time the next survey rolls around.
Other feedback has showed us that more graphics would help you understand the changes to the roading system and more of you enjoyed the electronic newsletter than the written.
We are taking this feedback on board and are looking at ways to revamp the way we communicate with you to better meet your needs.
Our aim is to keep you well informed, safe when you are on the road, and easily able to navigate your way around the construction works and road changes.
If you need any further information please visit our website www.nzta.govt.nz/pp2o, call us on 0800 PP2O INFO or email pp2o@nzta.govt.nz
Andy Goldie, Project Manager
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