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Tony Ratima-Lane with CDTO graduates Michael Clarke (Salvation Army), Phillip Karaitiana (Number Twelve), Jasmine McArthur (Trainer - DriveIQ), Rebecca Gilchrist (NZTA), Charles Wilkinson (Tairawhiti REAP) and Steven MacDonald (Te Kotahi)
Training new community driver testing officers
New community driver testing officers are being trained to support the expansion of this service to more regions.
With support from community provider DriveIQ, we ran our first dedicated CDTO training courses since 2023 in October.
Four CDTOs were trained on the first course in Auckland. They’ve now started working with community licensing providers in Waikato, the top of the South Island, and the West Coast. These providers were awarded CDTO service contracts during our interim procurement process for priority regions in August.
South Island regional advisor Tony Ratima-Lane is leading the training, which is being followed by more courses for more new CDTOs who will be working with providers across the motu as part of our long-term procurement.
Tony says the intensive four-week course covers everything that’s needed to be a CDTO. This includes testing to gain an O-endorsement, and training in conflict management and client de-escalation techniques, customer service delivery, and in-car intervention training.
‘We don’t get safer drivers by lowering the bar, and with support from Drive IQ, this training is setting high standards and ensuring these CDTOs will be certified and ready to go out into their communities and test.’
Some members of our Driving Equity and Access team are also taking the CDTO training so they can provide ongoing support and training to existing and new CDTOs across the country.
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