Keeping our key partners informed

Our corporate plan sets out the ambitious targets we aim to achieve over the five years to 2026.

Focusing on key areas of our work will help us meet these objectives and so we have developed strategies in customer, development, asset management and environmental sustainability. You can view a summary of these on our website.

We’re improving the information we share about the work we do and our ambitions for the future, so that we can keep key partners informed of our current goals and we'll be reporting regularly on progress.

Please get in touch if you'd like any more information about our plans by emailing communications@paradigmhousing.co.uk

Our A+ credit rating has been confirmed

Standard & Poor’s, a specialist independent provider of credit ratings, has confirmed our long term credit issuer rating as A+. This also confirms the same rating assigned by S&P to our £350m bond in May 2021. This assessment is based on S&P’s view that our conservative and consistent strategy and experienced management will continue to deliver strong operating and financial performance.

This indicates the underlying credit strength attributed to Paradigm, in addition to the assurance government policy and regulatory support to Registered Providers offers lenders to the sector generally.

Executive Director of Finance Nicola Ewen says: “We are pleased that S&P have reaffirmed our A+ stable rating. Our strong operating and financial performance is supported by very strong liquidity, governance and management.” 

Building partnerships, building communities

We own or manage over 16,000 homes, mainly in Buckinghamshire, Bedfordshire, Hertfordshire and eastern Oxfordshire.

We have an important role to help provide housing and transform lives in our communities and have over 1,700 homes in development, primarily for affordable tenures.

Our plan is to build another 2,250 new homes over the next five years. To do this, we look for strong, long-term relationships with partners who share our vision for creating high quality, environmentally-sound places to live. 

Find out more in our new development brochure, ‘Building partnerships, building communities’ here.

The brochure gives a profile of who we are, what we do, where we work, what we are looking for in terms of development opportunities and showcases some of the schemes we are most proud of.

Our recent developments

Supporting communities through our grants programme

Our grants programme helps residents and communities in the areas where Paradigm works, primarily by making grants to charitable or community organisations.

During 2021/22, the grants programme allocated funds of over £250,000. Examples of organisations and programmes supported by our grants include:

• Emergency COVID grants to support Food Banks
• Groups supporting people suffering from domestic abuse
• Local Citizens Advice Bureaux in Buckinghamshire and Hertfordshire offering debt advice to Paradigm customers 
• A specialist organisation which provides expert support to people with complex and serious hoarding behaviours
• A specialist organisation which provides advocacy and support to people with learning disabilities, particularly those who have autism.

The programme also has a budget for emergency grants to customers where there are exceptional cases of financial hardship to help with the cost of living crisis.

For more information on our grants programme and how to apply for a grant, visit our website.

Welcoming new customers from One Housing Group

Earlier this year, we welcomed customers in more than 300 homes in Slough and St Albans, following an acquisition from One Housing Group. 

“Our five-year Corporate Plan sets out our ambition to be larger and more local – that is, we want to own and manage more homes while working in fewer areas” says Paradigm’s Chief Executive Matthew Bailes. 

“This will allow us to deliver better and more efficient services to our customers and help us perform better as a business. It will be easier and more cost-effective for us to build really strong partnerships with local organisations which can help us support more vulnerable customers and reduce the time we spend travelling between repair jobs.”