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May 2024
Read the latest news from around the town...
Burnley Live was a HUGE success!
Thousands of visitors enjoyed a free weekend of live music and performances over the May bank holiday weekend as Burnley Live returned to the town for the second year running.
Featuring local musicians and performers over four days, the event saw a significant increase in footfall to the town centre compared to the same weekend in 2023.
Delivered by Discover Burnley in collaboration with a variety of local venues including Bar Mojitos and Remedy Gin Bar and in partnership with the Burnley Express, the event was a huge success and we can't wait to deliver our next town centre-wide event.
For more information on the success of Burnley Live, please click the button below.
Enter our prize draw and complete the Burnley BID Consultations Survey
The Burnley Business Improvement District (BID) has been operating since April 2020 and runs until 31st March 2025. During this time, great progress has been made in developing Burnley town centre into an attractive, clean and vibrant destination, where consumers and visitors like to live, work, shop and spend their leisure time.
The current BID's 5-year term runs until 31st March 2025, and the private sector led BID board are looking at how we can further develop Burnley and are planning a second project, which if approved by you, will start on 1st April 2025 and run for a further 5 years until 31st March 2030. We are also exploring the opportunity to extend the BID area.
We have been and will be visiting businesses to ensure that everyone based within the BID footprint has received the consultation as well as consulting with the businesses that could potentially be in the extended BID area.
The successor BID would be voted on by companies in November 2024, and BID members will have the opportunity to vote on whether you would like to accept or reject the proposal for the period 1st April 2025 – 31st March 2030. If BID members accepted, the successor BID will enable a further five years of investment to be implemented into the town centre of Burnley.
Please complete the consultation in the link below which seeks to gain feedback and identify any type of issues your business faces and how a successor BID, BID 2 may support your company to grow and prosper. The results from this consultation will shape the size, direction and scale of future plans for Burnley town centre; therefore, it is vital that you respond if your company's views are to be heard.
You can respond to the consultation by completing the survey on the button link below. This will take no longer than 10 minutes to complete, responses will be treated as confidential and will not be attributed to any respondents without permission.
If you would like to discuss any aspect of this survey, please contact me via email laura.diffey@groundwork.org.uk or by phone on 07867 353656.
All fully completed surveys will be entered into a prize draw for a chance to win a £50 Burnley Leisure & Culture gift card*. All surveys must to be completed by Wednesday 22nd May 2024.
*Burnley Leisure & Culture gift voucher are valid for 12 months. This can be used at any BLC venue including St Peter’s Centre, Padiham Leisure Centre, Prairie Sports Village, Towneley Golf Shop and Burnley Mechanics. Terms and conditions apply.
Find out how your business can thrive with Lancashire's Business Growth Hub
Gill Nolan from Lancashire's Business Growth Hub, Boost, will be hosting a drop-in Business Clinic at Down Town on Friday 24th May between 9am and 1pm.
Gill will be discussing how Boost can support individuals and businesses with effective business growth plans, she will be discussing their suite of support and will help to direct you to the best programme for your needs.
If you are interested, please email Gill Nolan gill.nolan@growthlancs.co.uk so she can fix a time or alternatively, just come along for a drop-in session on the day.
For more information about Boost, click the button below.
Mystery Shop Award Categories
With over 90 different shops, bars, restaurants, and service providers signed up for our mystery shop campaign, all reports are scheduled to be received by the end of May with more information on the public vote to follow.
The information gathered during these visits, along with a judging panel and a public vote, will form the basis for the awards of which there are eight different categories.
Award Categories include:
- Best Business Overall
- Best National Retailer
- Best Independent Retailer
- Best Service Provider
- Best Food Retailer
- Employee of the Year (nominated and a voting mechanism)
- Burnley Town Centre Ambassador
- Best Long Serving Business
This year’s awards have their very own topic! Burnley BIDs' Blooming Brilliant Customer Service Excellence Awards – and the ceremony will kick off at with a glittering drinks reception.
The winners of the awards will then be announced, giving everyone the opportunity to acknowledge and recognise the fantastic commitment shown by the town’s businesses week in, week out.
Submit your Employee of the Year nominations!
After the success of last year’s first Customer Service Awards, we are excited to be holding our second annual Customer Service Awards on the Saturday 21st September 2024.
The Burnley BID would like you to nominate an employee who has achieved something out of the ordinary! It may be staff working on a new project, volunteers, or someone who has gone above and beyond in their role or overcome adversity.
Please nominate an employee or volunteer you feel deserves to be recognised for their hard work.
Please make sure you provide as much information in no more than 300 words as to why they would be a worthy winner.
Please submit your nominations by Friday 31st May to give the judges time to select a winner.
You're Bloomin' Beautiful Burnley! Enter our Floral Window Competition
We’re pleased to share that Burnley BID has once again applied for Northwest in Bloom. We would like to invite businesses to enter our ‘Blooming Beautiful Burnley’ Floral Window Competition as part of the Customer Service Awards being hosted in September.
We will be asking the judges to review the displays between July and August, while the public can also get involved via an online vote.
This is a great opportunity to show off some creative flair! If you would like to sign up for the competition, please email laura.diffey@groundwork.org.uk.
Entries must be submitted by Friday 31st May and displays completed by Sunday 30th June.
The winner will be presented with a trophy at the awards evening, to be held on Saturday 21st September at the Mechanics Theatre.
Watch out for further information on how to book your tickets for the Customer Service Awards. We look forward to seeing all the wonderful displays.
The Caravan Gallery - Pride of Place Project opens this week
Earlier this year, Burnley Leisure and Culture commissioned The Caravan Gallery to create a Burnley Pride of Place Project to celebrate the rich diversity of Burnley town and borough. The resulting exhibition will be open from 18th May - 15th June in Charter Walk and will celebrate local identity and showcase the creativity of Burnley’s inhabitants.
For more information on the exhibition, click the button below.
Sign up to the Burnley Business Crime Reduction Partnership
All BID members are encouraged to sign up to the Burnley Business Crime Reduction Partnership where for just £15 a month*, your business can benefit from:
- Secure access to an online portal that shares data on repeat offenders
- Full training on Disc and date compliance
- Secure access to a new ultra-high frequency security radio network, linked to the local CCTV control room
- Supply of real time security intelligence
- Invitations to town centre security briefings
- Access to free crime prevention training
*Please note the price of £15 a month is for BID members only. Non-members are billed at £25 per month exc VAT.
Stay in touch
To keep in touch with Burnley BID members, please see a list of contacts below:
BID Project Manager - laura.diffey@groundwork.org.uk.
BID Assistant Project Manager - Shirley.Blackledge@groundwork.org.uk
We’ve also introduced a new social media and PR Team!
Burnley BID owns and operates a website and social media outlets under the Discover Burnley brand, and we work with a PR company to promote the town centre. Therefore, your business can benefit from Marketing & PR support to help you gain exposure online and in the media!
Whether you want to spread news of an offer, event or job vacancy, the Burnley BID can promote this for you to reach people across the Borough and beyond.
Simply email marketing@discoverburnley.co.uk with all details.
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