Dear Resident and Family Members,

COVID-19 Update for Residents and Families at Calvary Albury & Districts

I am writing to inform you that no additional cases of COVID-19 have been detected amongst residents at Calvary Albury and Districts. Residents in in our Noreuil, Hume and Milewa wings continue to isolate and receive care in their rooms for now.

Consistent with Calvary’s Position Statement on Visiting in Aged Care, Noreuil, Hume and Milewa wings will re-open to visitors from Friday 15 April 2022. Please book your visit by phoning the home, as outlined below.

Information for visitors during an outbreak

Calvary’s Position Statement on Visiting in Aged Care allows visits for residents in all circumstances, including when a home is experiencing an outbreak and is in lockdown. There are, however, specific requirements to help keep our residents, their visitors and our staff as safe as possible.

• As noted, Noreuil, Hume and Milewa wings will re-open to visitors on Friday 15 April 2022. One fully vaccinated visitor, per resident, per day will be permitted entry to the home, and all visits will be held in the resident’s room.
• Murray wing residents may move freely about their wing and receive one visit, per day from their fully vaccinated visitor.
• Visiting hours are from 11.00am to 6.00pm with last entry to the home at 5.00pm. This is to ensure all screening processes can be completed with our day staff.
• We kindly ask that you book your visit with us for now. Please call (02) 6057 1500 between 9.00 am and 5.00 pm to make a booking. We advise you to book your Easter visits with us as soon as possible.
• All visitors will be supplied with the appropriate PPE (including face masks and shields as appropriate) to wear whilst visiting. Staff assist you with donning (putting on) and doffing (removing) PPE correctly.
• Visitors will be required to have a rapid antigen test (RAT test) before entering the home. This takes time, and we ask for your patience as we manage this important screening process.
• Visitation exceptions may be made for residents receiving end of life care, residents who may be experiencing distress, or where a special care and support role is provided. Please speak with the home manager to discuss arrangements.

Our next round of resident testing will be conducted Saturday 16 April 2022 and we will keep you updated as information becomes available. We continue to liaise closely with Public Health Unit officials, who will make the decision about whether and when it is safe to remove the current visitation restrictions. We anticipate our next communication to you will be early next week.

Please contact the home manager if you would like to book a video call with your loved one. Clearly labelled care packages may be left with the home, and we will ensure your loved one receives them. Thank you for your continued understanding and patience at this time.

Sincerely,      

Amanda Bennett,

General Manager Aged Care Sydney