10 August 2022

Beware of scam email

The NDIS Commission and NDIA are aware of a scam email in circulation that is targeting NDIS providers.

The scammer is posing as the NDIS and are asking providers to confirm their details. The email is not from an NDIS Commission or NDIA email address and has the subject line ‘Urgent: Provider information verification’.

The email threatens to revoke the provider’s ‘license’ if details are not confirmed within 24 hours.

The NDIS Commission will only contact you about registration details via registration@ndiscommission.gov.au. Official NDIS Commission emails will always come from a [ndiscommission.gov.au] domain.

Think before you click on suspicious emails. Do not disclose the information requested or click on the link.

Example of Scam Email

How to spot a scam email

This scam email:

• is not sent from a legitimate @ndiscommission.gov.au or @ndis.gov.au sender
• is unexpected
• asks you to submit private information to an email that is not a @ndiscommission.gov.au or @ndis.gov.au address.

It's OK to not respond and phone us on 1800 035 544 to check if the contact was legitimate or report a scam.

Reporting scam emails

If you receive a suspicious email, please report it to the NDIA. Instructions for reporting emails are on the What are scams page on the NDIS website.