Dear Resident and Family Members,

COVID-19 Update for Residents and Families: Positive cases identified at Calvary St Francis

I am writing to inform you that unfortunately four (4) additional residents have tested positive for COVID-19 at Calvary St Francis bringing the total number of COVID positive residents to eight (8). All COVID positive residents continue to isolate and receive care in their rooms, and we are keeping their families informed directly.

In line with Calvary’s Position Statement on Visiting in Aged Care, visitation to Calvary St Francis re-opened to one fully vaccinated visitor per resident per day, today Thursday 14 April 2022.

The Position Statement allows visits for residents in all circumstances, including when a home is experiencing an outbreak and is in lockdown. There are, however, specific requirements to help keep our residents, their visitors and our staff as safe as possible.

Information for visitors during an outbreak

• As noted, visitation to Calvary St Francis re-opened to one fully vaccinated visitor per resident, per day from today.
• Daily visiting hours are from 11.00am – 1.00pm and 2.00pm – 4.00pm with last entry to the home permitted at 4.00pm. This is allow adequate time for rapid antigen testing (RAT testing) prior to entry. Once in the home, visitors may stay longer than 4.00pm.
• All visitors will be supplied with the appropriate PPE (including face masks and shields as appropriate) to wear whilst visiting.
• Visitors will be required to have a rapid antigen test (RAT test) before entering the home. This takes time, and we ask for your patience as we manage this important screening process.
• Visitation exceptions may be made for residents receiving end of life care, residents who may be experiencing distress, or where a special care and support role is provided. Please speak with the home manager to discuss arrangements.

The next round of testing with residents will be conducted with residents today 14 April 2022, and  we will keep you updated as information becomes available. We will continue to liaise closely with Public Health Unit officials, who will make the decision about whether and when it is safe to remove the current visitation restrictions. We anticipate our next communication to you will be on Tuesday 19 April, unless there are changes before then.

We kindly request that you limit your contact with the home due to the increased workload and while staff are focused on caring for the residents. Please contact the home manager if you would like to book a video call with your loved one. Clearly labelled care packages may be left with the home, and we will ensure your loved one receives them. 

Thank you for your continued understanding and patience at this time.

Sincerely,                           

Sandeep Kandel

General Manager Aged Care