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Welcome to your September news from Paradigm Housing
We're here to help
Summer's officially over, and a chill is in the air with mince pies on supermarket shelves. It's time to think about turning on the heating!
Help with heating your home
If you’re worried about energy costs this winter, please talk to us, we’re here to help. We can refer you to our partners who can support you with keeping warm and well in your home and debt advice. Call us on 0300 303 1010 or email ContactUs@ParadigmHousing.co.uk
You can find out more about our partners in our Support Hub.
Careers at Paradigm
We’re now a certified Disability Confident Committed employer. This is our commitment to supporting people with disabilities to enter and thrive within our workplace.
Take a look at our latest vacancies, there could be a career here for you:
Your lease
A reminder of how you can obtain a copy of your lease
A copy of your lease should have been given to you by your solicitor at the time you purchased your home, however, if you have misplaced this and require a copy there are several ways in which you can obtain one:
- You can apply for a copy using the Government service here, or by using a third-party service. There is a fee payable for these services.
- Contact your solicitor who should be able to provide you with a copy.
- Contact the Homeownership Team at Paradigm by emailing Homeownershipteam@paradigmhousing.co.uk or calling 0300 303 1010 to request a copy. There is a fee payable for this service.
#SaferTogether
Safeguarding is everyone’s responsibility
Are you concerned about a neighbour, or are you worried about your own welfare? If you suspect a person is experiencing abuse or neglect, you can make a safeguarding referral to us. Please call 0300 303 1010 to report your concerns.
If the person is in immediate danger, call 999.
Stop, think and act: the risk of an open fire door
Fire doors stop the spread of smoke and fire and should be kept closed at all times. Next time you see a fire door wedged open; stop, think and act. Close the door.
If you notice a door that doesn’t close properly or is damaged, please let us know by emailing ContactUs@ParadigmHousing.co.uk or calling 0300 303 1010.
Listening to your views
You said, we did
You mentioned our fire safety posters were hard to understand. We've made them better with clearer instructions in case of a fire. Our customer Readership Group gave their thoughts on the design and text. Look for the improved posters coming soon!
We knocked, and you answered
Thank you to everyone who took the time to talk to us as part of our Big Door Knock. We knocked on 1,417 doors - take a look at the video above to see us in action!
Keep your eyes peeled for October's edition of your newsletter
If we didn't come to your home, you'll have the chance to fill out a survey to let us know how you feel about your neighbourhoods and the services we offer.
Join Recycle Week
Recycle Week turns 20 this year
Running 16-22 October, we are huge supporters of this initiative and urge you to join in!
This year’s Recycle Week theme is the Big Recycling Hunt, which focuses on the everyday items in your house that you can and should recycle, but frequently miss!
Shampoo bottles, empty deodorant cans, meat packaging cartons and cleaning spray bottles are all members of the ‘often forgotten’ squad that miss out on recycling. It’s estimated that the UK goes through more than half a billion bottles of shampoo alone each year – that’s a lot of plastic that could be recycled.
So, join us this week keeping an eye out for the things we can recycle and work a little harder to recycle more of them, more often.
For more information from your local authority on recycling items that can be included in your bins, check out their websites here:
