NDIS Amendment (Securing the NDIS for Future Generations) Act 2026; NDIS Commission announces 2026–27 Regulatory Priorities; Get ready for the new Provider Portal...

Can't see this email properly? View web version

In this month's edition

• Message from the Commissioner and Associate Commissioner
• NDIS Amendment (Securing the NDIS for Future Generations) Act 2026
• NDIS Commission announces 2026–27 Regulatory Priorities
• Get ready for the new Provider Portal
• Regulatory reform webinar series
• NDIS reforms: Have your say
• Compliance action monthly update

Welcome to the August edition of NDIS Commission News.

I’m acting as NDIS Commissioner while Louise Glanville takes some well-deserved leave.

On 19 August, the Australian Parliament passed the NDIS Amendment (Securing the NDIS for Future Generations) Bill 2026. As with the National Disability Insurance Scheme Amendment (Integrity and Safeguarding) Act, this legislation will strengthen our ability to do our regulatory work. For more information, please see the article below.

I'm pleased that we have recently announced our Regulatory Priorities for 2026–27. We do this at the start of every financial year as a means of targeting our effort and resources where they’re needed most. They provide a clear focus on the highest-risk areas affecting participant safety, human rights and integrity of the NDIS. There’s an article in this edition that goes into more detail.

We are now more than halfway through the mandatory registration transition period (1 July to 1 October) for Supported Independent Living (SIL) and digital platform providers. Our Provider Registration team has been busy processing the new registration applications as they come in. Read about our provider webinars below for a snapshot of recent and upcoming webinars designed to help SIL and digital providers understand their registration obligations.

We’ve wrapped up our campaign reminding unregistered providers of their obligations under the Code of Conduct. We contacted more than 285,000 businesses, with thousands clicking through to our online resources. It’s important to know that the NDIS Code of Conduct applies to all providers, whether or not they register with the Commission.

Finally, remember you can forward this newsletter to anyone you know who would benefit from it, and encourage them to sign up online.

Natalie Wade
Acting NDIS Quality and Safeguards Commissioner 

The NDIS Amendment (Securing the NDIS for Future Generations) Act 2026 received Royal Assent on 20 August 2026 after the Bill was passed by the Australian Parliament. Several measures in the legislation build on significant work already underway at the NDIS Commission to strengthen our regulatory approach and ability to prevent and reduce harm by holding providers and workers to account.

This includes:

• new offences for providing false or misleading information and intentionally destroying records to defraud the NDIS
• new offences for providers offering kickbacks and inducements
• stronger protections for whistleblowers who report wrongdoing.

The NDIS Commission will work closely across government, including with the National Disability Insurance Agency (NDIA) and Department of Health, Disability and Ageing (DHDA) on several measures in the Act, such as provider definition changes, new fraud offences and plan management provider reforms.

For more information, visit the DHDA website or read the Act on the Australian Parliament House website.

Key takeaway

NDIS reforms passed by Parliament introduce changes to NDIS fraud, compliance and whistleblower arrangements.

The NDIS Commission has released its 2026–27 Regulatory Priorities, which set out where we will focus our regulatory effort over this financial year to achieve the greatest impact:

• Priority 1 – NDIS providers who are implementing regulated restrictive practices and are not registered to do so.
• Priority 2 – Exploitative, coercive and dishonest behaviour that puts participants at risk of harm and undermines the integrity of the Scheme.
• Priority 3 – Governance failures impacting the quality and safety of supports in high-risk settings.

These are the areas that our regulatory intelligence told us pose significant risks to people with disability and the integrity and sustainability of the NDIS. The development of these priorities reflect our risk-based, intelligence-led approach to regulation, and our commitment to human rights.

Where providers fail to meet their obligations, the NDIS Commission will take firm action using the full suite of regulatory tools and levers available to us.

Key takeaway

The 2026–27 Regulatory Priorities provide a clear, targeted focus on the highest-risk areas affecting participant safety, human rights and Scheme integrity. Learn more at the NDIS Commission website.

The new Provider Portal is on track to go live in October.

To help providers prepare, new resources continue to be added to the Provider Toolkit, including webinar recordings, factsheets, Easy Read resources and guidance materials.

The new Provider Portal will bring together provider registration, reportable incidents and positive behaviour support functions into a single platform. It introduces features designed to simplify interactions with the NDIS Commission, including pre-filled information, smart forms that adapt to your responses, draft-saving functionality and improved dashboards.

The current portal will remain in operation temporarily after the new one goes live. This arrangement allows providers to complete existing work in the current portal while starting new work in the new one, reducing disruption during the transition period.

Practical guidance, checklists and navigation resources are being developed to help providers understand which portal to use and when.

A new ‘What you need to do before October’ checklist will be available from early September to help providers prepare for the transition. It outlines the key actions to complete before the new portal goes live. This includes checking for draft items, understanding which portal to use, setting up user access, reviewing worker screening arrangements and preparing your team to work in the new portal.

The Provider Toolkit will continue to expand in the lead-up to the new portal going live, with additional walkthrough videos, how-to guides, FAQs and process maps being released over the coming weeks.

Key takeaway

The new Provider Portal will go live in October. The current portal will remain in operation temporarily after the new one goes live. That way, providers will be able to complete existing work in the current portal and start new work in the new portal. You can prepare for the transition by using resources in the Provider Toolkit.

The NDIS Commission is hosting a webinar series to help Supported Independent Living (SIL) and NDIS digital platform providers comply with new mandatory registration requirements and the new SIL Practice Standards. The webinars will unpack topics to help providers transition to the new requirements. 

The first webinar in the series was delivered in July. You can watch the webinar recording to learn about:

• key changes to registration requirements
• implementation arrangements and timeframes
• how to meet the requirements.

The second webinar focused on the new SIL Practice Standards. It took place on 25 and 27 August 2026 and we'll publish a recording online soon.

The third webinar, SIL Providers: Are you audit ready? is scheduled for:

• Tuesday 22 September, 2:00–3:00pm AEST
• Thursday 24 September, 11:00am–12:00pm AEST.

In this webinar, providers will learn:

• what certification audits involve
• what evidence is required
• how to demonstrate compliance with the SIL Practice Standards.

Providers will be able to ask questions and hear directly from NDIS Commission staff during a question & answer session. Register for the webinar via Humanitix.

Stay up to date on upcoming webinars and regulatory reform topics on our social media channels and in future editions of this newsletter.

Key takeaway

The NDIS Commission’s webinar series will help SIL providers and NDIS digital platform providers prepare for mandatory registration requirements and the new SIL Practice Standards.

The Department of Health, Disability and Ageing wants your feedback on proposed changes to the NDIS. You can take part in one or more consultations, depending on what is relevant to you. Find out more and share your feedback on the Department’s NDIS Reforms Consultation Hub.

Two consultations are currently open:

Commissioning Supported Independent Living (SIL) – closes 13 September 2026. This consultation asks for views on whether a commissioning approach could improve the quality and sustainability of SIL supports.

New framework planning and NDIS supports – closes 14 October 2026. This public consultation focuses on 4 new NDIS rules for new framework planning. These rules are about:

• how a participant’s disability support needs will be assessed 
• how reasonable and necessary budgets will be developed 
• how a participant can use their plan
• how a new framework plan can be changed

Coming soon:

• NDIS access changes
• Market reforms - Social/Community Participation and Capacity Building
• Support coordination and connection

We issued 38 compliance actions against NDIS providers in July, including 26 banning orders. These ongoing actions contribute to making the NDIS a safer and more supportive environment for people with disability. View the compliance actions taken on our website.

Resources for providers

Our website has a range of resources to support you deliver safe and quality services and comply with your registration:

• Provider registration
• Worker resources
• NDIS Code of Conduct
• Worker screening
• NDIS Practice Standards
• Reportable incidents
• Incident management
• Workforce Capability Framework

Resources for behaviour support practitioners

• Understanding behaviour support and restrictive practices – for providers
• Rules for behaviour support and restrictive practices