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Contents
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Show us your summer photographs
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A stable home helps Thomas focus on healing
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Big steps forward for father and daughter
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Time to clean the curtains
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Only flush – the 3 P’s – pee, poo and toilet paper
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Rheumatic fever prevention
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Start now to plan for Christmas
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Gardening tips for spring
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Did you know a house fire can kill in less than three minutes?
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10.
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Neighbourhood Support: Three ways to connect with your neighbours
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11.
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New tethering law update and pet food support available from SPCA
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12.
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Need to contact the Customer Support team?
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Spring is in bloom!
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Welcome to our spring edition of @Home. We’ve got some fantastic reads for you, including spring gardening and cleaning tips, inspiring paki (stories) from fellow Kāinga Ora customers, and a chance to win a gift card on us when you show us your past summer photographs!
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Show us your summer photographs
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To help you get in the mood for summer, we’re wanting to see how you’ve spent your past summers. Send in your holiday photos from bygone summers and if we select your photo, we’ll award you a $50 The Warehouse gift card – to help with those Christmas gifts, buy yourself a summer treat or prep your home for guests. There are five prizes to be won!
Enter now
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A stable home helps Thomas focus on healing
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When you are living with kidney failure, a warm, stable home is more than just a roof over your head – it’s a critical part of your recovery.
For Gisborne man Thomas, who spends 18 hours a week on a dialysis machine, managing his health is a matter of life and death. Until now, doing that without a safe and secure place to live has been an uphill battle.
After two years in emergency accommodation, Thomas is one of eleven whānau who have just moved into our brand new homes in Tamarau, Gisborne. For Thomas, the change means he can finally start looking forward – not just to better health, but to reconnecting with his teenage son and working toward a brighter future.
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Big steps forward for father and daughter
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When Shemaiah moved into his new Kāinga Ora home with his one-year-old daughter earlier this year, it coincided with an important milestone in their lives.
Tiare-Pounamu was just learning to walk and finally had her own space to totter around in their new two-bedroom home in Richmond, near Nelson.
“Trying to find a whare (home) with the cost of living these days is horrendous. Before we came here, we were renting one room for the two of us,” Shemaiah says.
“There were seven or eight people in the house and there was no space for her to crawl around and be herself because of the foot traffic.
“It was perfect timing. I’ve given Tiare the biggest room because she’s got more stuff than me!”
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Time to clean the curtains
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Spring is a good time to clean your curtains. Look at the hem of your curtains for the cleaning instructions or follow these directions:
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Either gently vacuum with the appropriate attachment or machine wash on a gentle cycle set at up to 40°C
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Remove plastic hooks before putting the curtains in the washing machine
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Drip-dry in the shade, iron with a cool iron and replace hooks
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Do not bleach, rub or wring, tumble dry, or use pegs for hanging on the line.
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Only flush – the 3 P’s – pee, poo and toilet paper
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Anything that isn’t pee, poo or toilet paper does not readily breakdown after you flush it and causes blockages in our sewer pipes. Even wet wipes that claim they’re ‘flushable” still contain plastic and other synthetic materials, which means they don’t disintergrate like toilet paper and can block your pipes.
IF IT’S NOT THE 3 PS, DO NOT FLUSH THEM.
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Rheumatic fever prevention
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Get sore throats checked quickly to prevent Strep A throat infections from developing into rheumatic fever. There are lots of places you can have a sore throat checked:
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You can call or visit your usual General Practice, doctor, or Hauora or healthcare provider. Let them know you or another family member has a sore throat so they can be prioritised for appropriate care. You may have to pay a fee; phone ahead to check.
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Pharmacies in some communities can do sore throat checks, swabs and treatment for children and young adults at higher risk of rheumatic fever. Contact your pharmacy to find out, or visit Healthpoint for the names of pharmacies that provide a sore throat service.
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Your child’s school may have a free sore throat checking programme. Contact the school to find out.
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If a Strep A throat infection is diagnosed, antibiotics will be prescribed to prevent rheumatic fever. The full 10-day course of antibiotics needs to be taken, even if you feel better.
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If you need free health advice, call Healthline on 0800 611 116.
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Start now to plan for Christmas
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Retailers try hard to lure customers into buying things they don’t need at Christmas. If you ask people what Christmas and the holiday season are really about, most will say relaxing and spending time with family – not spending loads of money. It’s easier to dodge Christmas debt by staying away from the shops and remembering that you and your family can enjoy a happy, debt-free summer.
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MoneyTalks
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You can get free, non-judgemental budgeting and debt management support by visiting moneytalks.co.nz for information, resources and a chat.
You can email help@moneytalks.co.nz or visit MoneyTalks to find a free financial mentor.
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Gardening tips for spring
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Even the most gardening-averse can feel when spring is in the air! Blossoms and birds are accompanied by rapid growth of lawns and weeds.
Spring is the season for all things green and crunchy – cabbage, lettuce, peas, parsley, coriander, spinach and silverbeet all love the moist, cool conditions in spring.
Warmth-lovers like tomatoes, beans and pumpkins need to wait until the soil really warms up (after Labour Day) before being planted outside; but leafy greens can go in earlier.
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Did you know a house fire can kill in less than three minutes?
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Did you know a house fire can kill in less than three minutes?
If you live in a house/townhouse it is essential to have a household escape plan and to practise it regularly. Everyone who lives in the property needs to know:
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A safe place where everyone will meet.
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If you live in an apartment block, your building should have an evacuation plan. It is important everyone in your household is familiar with your building’s evacuation plan and knows:
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The nearest fire exit to your apartment
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The meeting place for your building.
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Go to fireandemergency.nz/escape and answer eight quick questions about your home to make your 3-Step Escape Plan.
Make an escape plan
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Neighbourhood Support: Three ways to connect with your neighbours
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Look out
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Help keep your community safe by looking out for your neighbours. If something doesn’t look right, let someone know or get help.
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Reach out
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It just takes a wave! Say ‘Kia ora!’ or introduce yourself. There are many ways to make your street welcoming for everyone who lives there.
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Help out
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It’s the little things that make a big difference. Have a chat with someone who lives alone, or bring in the mail for a neighbour who is away.
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Check out the Neighbourhood Support website for more ideas on how to connect with your neighbours and get involved in creating safer, connected communities: neighbourhoodsupport.co.nz
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Neighbourhood Support
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New tethering law update and pet food support available from SPCA
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New regulations targeting prolonged tethering of dogs
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A new law now bans the prolonged tethering of dogs to a fixed point, and if it results in signs of harm or suffering. Vulnerable dogs, such as those that are pregnant or puppies, should not be tethered at all, except in a few exceptional circumstances.
Make sure your home is secure so your dog can be safely off tether, and continue to ensure your dog is secured during Kāinga Ora and maintenance visits. If your fence needs maintenance, log a request through MyKāingaOra or call our customer support team.
If you're concerned about an animal’s welfare:
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For emergencies during SPCA centre hours: Locate and call your local SPCA Centre via the online map or phone 0800 SPCA NZ.
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Outside of centre hours: Contact your nearest after-hours vet clinic.
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If an animal’s life is in immediate danger and criminal offending is suspected: Call 111 and request Police assistance.
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For non-emergency concerns: Use the SPCA enquiry form or browse options below the map.
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For livestock welfare issues: In some areas, MPI will take calls—more info is available on the MPI website.
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View MPI’s guidance on animal welfare
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Pet food support available
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We know that while times are tough and the cost of living is high, some pet owners struggle with the cost of feeding their pets.
Thanks to generous members of the community, SPCA collects food through their Pet Food Pantry donation bins located in many supermarkets around New Zealand. They receive donations of unopened tinned, pouched and dry pet food.
SPCA Inspectors can use these food donations when responding to animal welfare emergencies, or give them out to help keep pets with their owners during times of unexpected financial hardship.
If you’re going through a challenging time and are struggling to feed your pet, get in touch with your nearest SPCA Centre to see how they can help.
SPCA’s Community Pet Food Pantry
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Need to contact the customer support team?
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You can get in touch with our team about rent, property or other matters through our feedback and enquiry form; or if your matter is urgent you can phone 0800 801 601.
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You can also log non-urgent maintenance requests, check rent balances, arrange payments, view your letters, update your information and heaps more through MyKāingaOra
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If you access MyKāingaOra using Spark, Skinny, One NZ, 2degrees, or Warehouse Mobile there are no data charges – whether you’re on a monthly plan or pre-pay. Just ensure you have data turned on when you’re accessing it. Visit my.kaingaora.govt.nz
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