Carers WA Service Providers | November 2022

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News Link - November 2022 Edition

The News Link is a bi-monthly publication for service providers who work with carers in WA. This publication includes helpful information and resources that will help you better connect with your own clients and unpaid family and friend carers. 

 

Carers WA New CEO

 

After a rigorous recruitment process, the Board of Carers WA is pleased to announce the appointment of Richard Newman as the new CEO of Carers WA.

Long-serving Carers WA CEO, Paul Coates, will be retiring later in the year. 

Richard will be transitioning from his current role as the Head of Service Delivery for Carers WA but also comes with more than 20 years’ experience in community services across the aged care, disability, carers support and mental health sectors. 

Besides working as Head of Service Delivery for Carers WA for nearly two years, Richard has most recently been the Regional Operations Manager for Activ Foundation, and before that worked for Masonic Care, MercyCare, Avivo and Umbrella – just to name a few. He has also been on numerous Boards including the Ministerial Carers Advisory Council and SHINE Community Services.  
 
Carers WA is confident that Richard’s depth and breadth of experience will provide a sound basis for the continued growth of the organisation as we represent the needs and interest of carers in our state and strive for your improved quality of life.

Richard will be effective in his new role from Thursday, 17th November 2022.

 

Carer Gateway Updates

 
 

Christmas Holiday Operating Hours

Dear Service Providers,
In the lead up to Christmas, Carers WA, as the lead provider of Carer Gateway services in Western Australia, expects to see a significant increase in the volume of support requests from carers, including emergency respite requests. 

 

To ensure referrals and enquiries are processed as efficiently as possible during this time, it would be appreciated if you could please complete the following form to confirm availability of respite through your facility over the Christmas period. Complete respite form here.

Respite Facility Holiday Availability

During the Christmas period, Carers WA and Carer Gateway services will continue to operate Monday - Friday, 8am - 5pm, with reduced services during the public holidays. 

Please note, emergency respite requests received after: 

- 12pm Friday, 23rd December 2022 will be processed on Wednesday, 28th December 2022. 
- 12pm Friday, 30th December 2022 will be processed on Tuesday, 3rd Janurary 2023.

If a carer is experiencing an emergency and required immediate assistance, please direct them to 000. 

Thank you for your assistance, we wish your organisation a fantastic holiday period and look forward to working with you in 2023.

 

Mobile Planners

Mobile Panners have recently been recruited by Carers WA to provide face to face planning sessions for Carer Gateway. Going forward, Mobile Planners will be available to meet with carers to identify their goals and ensure that an appropriate support plan is prepared, implemented, and evaluated. This can be in the carers home or in a community venue – e.g. library, coffee shop, park etc.

Mobile Planners will also liaise with a wide range of partner organisations to raise awareness of carers within the broader community as well as internal stakeholders.

If you have clients who are not already registered with Carers WA and would like to meet face to face with one of our Mobile Planners, please email mobileplanner@carerswa.asn.au

 

Carer Retreats

Do you know a carer who needs a break from their caring duties? They could be eligible for a few days of respite in our Pembroke Court Retreat in Warnbro.

This 5 bedroom respite property, situated in a quiet cul-de-sac with uninterrupted views of the ocean, provides the perfect space to rest and recuperate. The property is available to carers registered with Carer Gateway for a nominal cost which can form part of the carer's support package. 

To find out more, click here.

 
 

In-Person Peer Support

The Carer Gateway In-Person Peer Support group is now available online.  The program provides an opportunity for carers to share their experience of being an unpaid carer, learn from others and develop a supportive network. 

In-person support groups can provide a sense of empowerment, understanding and reduce feelings of social isolation. 

Sessions are held over a series of weeks and there is no cost to the carer.

To find out more, click here.

 

Have you seen the new Australian Government campaign promoting Carer Gateway?

Carers WA is proud to be the lead service provider in WA, delivering Carer Gateway services and supports to over 320,000 carers.

Many people can become an unpaid carer at one time in their lives, even temporarily – it’s not something that is usually planned for, it can just happen. When and if that time comes, people need to know where to go for support.

To find out more click here.

 

Carers WA News and Updates

 

Carers WA AGM and Annual Report

This month we celebrated the Carers WA Annual General Meeting and the launch of the 2021/2022 Annual Report. Thank you to those in attendance for your support.

We welcome you to take a read of the Annual Report and catch up on the year that was at Carers WA.

To view the 2021/2022 Annual Report click here.

 

Carers WA Conference 2022

Thank you to everyone involved in the Carers WA Conference 2022. Developed as WA’s premier event, leading into and celebrating National Carers Week 2022, the program was curated to engage, inform and inspire, aligning with Carers WA continued overall vision of supporting a society where the role of a carer is valued and supported.

There were many session highlights including:

- Keynote speaker, former Police Commissioner for WA and carer with his own lived experience, Karl O’Callaghan.

- Associate Executive Director of Dementia Training Australia – Jason Burton with Advocare CEO - Louise Forster.

- Cultural presenter and proud Noongar Yamatji woman – Sharon Wood-Kenney.

Other conference highlights enjoyed by delegates, additional to the delicious catering throughout, included the “Welcome” satchel upon arrival, relaxation in The Wellness Room which was visited by beautiful calm therapy dogs, complementary photos at the Photo Stand … and even an impromptu saxophone performance by carer, Andrew!

 

Carers WA Events

 

Carers WA Mid West Road Trip

If you are caring for a family member or friend, or are a service provider located in the Mid West and would like more information on Carers WA supports and services, keep an eye out for our community engagement van, Priscilla, this month.

When: Travelling between locations from Tuesday, 15th November to Thursday, 17th November 2022. 

Where: Cue, Meekatharra, Mullewa, Dalwallinu and Wongan Hills.

For more information click here.

 
 

Be the voice for all carers!

Use your experience as a carer to stand up for and represent the voice of all carers in your community. Benefits of the program include the opportunity to meet and discuss issues with other carers, learn new skills, develop confidence, make a real difference to the way carers are treated in the health and mental health systems – and so much more!

Attend our upcoming Carer Representation Orientation, a half-day information session which shows how your lived experience can influence change.

Where: The Carer Centre, 182 Lord Street, PERTH 6000.

When: Wednesday, 23rd November 2022 | 9:30am to 1:30pm.

RSVP: Monday, 21st November 2022. RSVP is essential for catering purposes and room capacity (morning tea and lunch will be provided).

Register your interest here.

 
 

Through the Maze - Training Session

Through the Maze, is an experiential simulation activity. It successfully raises the awareness of the issues, experiences, and needs of people with disability, young carers and carers aged 25+ through the maze of service providers, allied health professionals, their families and communities.

Through the Maze is intended for use with Service Providers, Allied Health Professionals, Tafe and University students. It is designed for 10 – 30 participants and takes 45 – 60 minutes.

TRIGGER WARNING
The activity simulates real life and lived experiences, therefore some of the themes and content can be confronting. This activity is not for use with young carers, people with disability and or their family members.

For more information or to book a free session please contact ccdteam@carerswa.asn.au

 
 

Resources

 
 

Carers WA Services Booklet

This new resource is now available for order providing a snapshot of all services and support available to carers in WA.

This Carers WA Services Booklet includes information on programs like Carers in Employment, Carer Retreats, Carer Wellness at Home, Young Carers, Carer Gateway and more. 

 
 

Prepare to Care Booklet

The Prepare to Care hospital team are now back in the hospitals, providing resources for carers and education for staff. Hospital admission can be a critical time, not only for the patient but also for the person who cares for them.

The Prepare to Care Booklet is a free resource to assist carers to navigate the hospital system when the person they care for has been admitted.

 
 

Carer Friendly Workplace
E-Book

The 'Our guide to a carer-friendly workplace' e-book is free to download and includes information about the impact of caring on employee wellbeing, information on why supporting carers at work is important and 10 strategies you can take to become a carer-friendly employer.

 
 

Contact Us

 

Enquiry Type
- Carer referrals
- Carer Gateway registration
- Carer support planning

Contact
Carers WA Referral Form: 

www.carerswa.asn.au/referral-form/
Carer Gateway - 1800 422 737

 

Enquiry Type
- Existing/planned service bookings
- Purchase orders 
- Billings and payments
- Quotes

Contact
carerservices@carerswa.asn.au

Service Provider Line -1800 950 440

 

Enquiry Type
- Service Agreement/contract enquiries
- Business enquiries 
- Brokerage services

Contact
brl.enquiries@carerswa.asn.au

Ph: 1300 227 377
Mob: 0479 112 210

 
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Carers Association of Western Australian Incorporated.
182 Lord Street, Perth WA 6000
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