Read your latest news from Stockport Homes
Enter our art and photography competition!
It's time to enter our Art and Photography competition! To mark the special milestone of 20 years of Stockport Homes, we're inviting local people to showcase their talent.
We're looking for exciting photos and art that illustrates the beauty, diversity and character of Stockport, and the communities that live here.
Submit your artwork or photographs for a chance to be featured in a temporary exhibition and win exciting prizes. Stockport Homes will review all submissions, and selected pieces may even be chosen for permanent display at Cornerstone.
Join us in celebrating the creativity and community spirit of Stockport. Find out more and enter today using the link below.
Help us shape our new Customer Communications Toolkit
This consultation is part of our work to develop clear, meaningful commitments to our customers about how we communicate with you. We want to ensure that every interaction reflects our values, builds trust, and meets customer expectations, whether it’s in person, online, or over the phone.
We’d love to hear your thoughts on what good communication looks like, what you value most, and how we can better support you in delivering it.
Please complete this survey below by Monday, 22nd September and be in with a chance of winning one of THREE £25 Love2Shop vouchers.
Take a look at our 2024/25 Annual Report
The Annual Report highlights our key achievements across all Stockport Homes' services.
This year, we have worked closely with our customers to make sure our information is useful, interesting, and accessible. We called this our ‘Big Conversation’ and spoke with customers both online and in person, thank you to everyone involved in this year's report.
You can take the time to flip through information at your leisure by clicking here.
The report will show you how we are performing and delivering our services, how your feedback helps shape and improve them, and how we compare with other housing providers.
We know that not all our customers are online, so we also have a printed version that we are sharing with them. You can access this here.
SKylight Holiday Club
Through our holiday club, we hosted two weeks of crafting, cooking, climbing and canoeing! Following skiing and snowboarding lessons, we provided places for 49 vulnerable young people. During this time they built bug hotels using foraged materials, made abstract prints using the sunlight, crafted photo frames using power tools, paddled along the Mersey and most importantly, made friends whilst gaining new experiences.
"My daughter loved the chance to learn to ski over the past few days. It really helped her come out of her shell, try new things, and boost her confidence. Thank you so much to Dylan and the team."
Multi-storey living - your community, your home.
We want you to enjoy living in your community and be proud to call it your home.
We have created Multi-storey living booklets for the following areas:
- Brinnington
- Lancashire Hill
- Heaton & Norris
- Mottram Street
- Edgeley & Hollywood Towers
- Victoria Park
In the booklet, you will find information on who your housing officers are, core services, housing surgeries and local community groups.
Find the booklets below.
A day out in Marple for Cultures Together
Twelve members of The Cultures Together Group recently ventured out for a day trip on the New Horizons canal boat in Marple.
They sang Iranian songs, ate biscuits, and drank tea as the boat cruised down the canal. Mary from the group, expressed to us how friendly all the locals were and commented on how many people waved to them as they were passing.
The Cultures Together group meets every Wednesday, 1-3pm at Queens Gardens in Cheadle, where residents get the chance to celebrate cultural diversity, improve access to services, and reduce social isolation.
Would you like to get involved? Email ahc@stockport.gov.uk to express your interest.
Manchester Pride
We recently joined HouseProud to march in the Manchester Pride parade. It was an amazing opportunity to stand together with housing organisations from across the region, showing our commitment to inclusion and creating a welcoming environment for everyone.
The streets of Manchester were filled with colour, music and energy, and the atmosphere was incredible as thousands of people lined the parade route to cheer us on.
A big thank you to everyone who joined us or supported from the sidelines!
Residents master the art of coffee making
After just two days on the Skills for Life Barista course, participants learned how to make a variety of delicious hot drinks and were busy taking orders from customers at Cornerstone to put their new skills into practice.
Whether they signed up to try something new or develop their employability skills, courses like these are a great opportunity for our customers.
Explore our free Skills for Life courses via our online calendar below.
Thinking of downsizing? Check out our Rightsizing service
Are you a Stockport Homes customer who is under-occupying a 3 or 4 bed property? Do you want to downsize to a 1-bed property to better suit your changing needs?
If so, our Rightsizing service can help!
Since April 2023, we've supported 46 customers to move to properties more suited to their needs.
For more information or an informal chat, please contact the team on: 0161 217 6016 (option 2) or email rightsizing@stockporthomes.org.
Get some DIY tips with our new videos
Our customers are responsible for maintaining their home and carrying out minor repairs like changing a lightbulb or unblocking a sink. Take a look at some of our short how-to videos below to help you get started with any small repairs.
Keeping your house free of Damp, Mould and Condensation
You can report any issues or repairs in your home, including damp and mould on our website and one of our teams will be in touch with you to arrange an appointment.
Safeguarding
At Stockport Homes, we want to ensure that everyone has a right to feel safe in their own homes.
This is why we have a safeguarding policy that is followed by all staff who will strive to provide a safe environment for any children and vulnerable people.
For more information on Safeguarding and what to do if you are worried about a child or adult at risk, check the link below.
Advice on bed bugs
Concerned about bed bugs? Here's some things you can do to reduce your chances of getting an infestation:
If you buy any second-hand furniture or clothing, don't take it into your home without checking it thoroughly first and wash or clean the items before use.
Good housekeeping will also help - you should vacuum your house and wash your bedding regularly. Avoid clutter to prevent any hiding places for the bugs.
Use mattress protectors as they can prevent bugs infesting any mattresses. Just make sure they're removed and washed regularly.
The app that grows with your family
The One Stockport Family Hubs app supports you from pregnancy through to raising young adults. Access expert advice, local information, and trusted support right at your fingertips. Receive personalised notifications based on your children’s ages from your local Family Hubs team. It’s totally FREE, available in 75 languages and works on both iOS and Android. Get started today by visiting www.stockport.gov.uk/familyhubs.
Domestic Abuse Support
Everyone has a right to feel safe in their home and we want to ensure that all our customers know that help is available to them.
If you or someone you know feels threatened, we are here to help.
Together, we can ensure safety and support for everyone.
Customer Feedback
We have a dedicated Customer Feedback Team who deal with complaints and compliments that come into the organisation. These staff have completed specific training to ensure that they are aware of the best practices in dealing with complaints and in listening skills to fully understand your complaint.
You can contact the team by;
- Using the online form.
- Emailing feedback@stockporthomes.org
- Telephoning 0161 474 2600
- Visiting us at Cornerstone, our head office building which is at 1-3 Edward Street, Stockport, SK1 3NQ.
We want to hear your stories!
We would like to hear from customers who have lived in our communities for the past 20 years. Have you got any stories to share? Have you done something positive to improve your neighbourhood or to help others?
Send your positive stories, and we will feature them in our next customer newsletter.
TSM’s
Did you know that we publish our Tenant Satisfaction Measures monthly on our website? This allows you to see how we are performing and we use this feedback to inform how we operate our services and policy reviews.
Thank you to everyone who has provided feedback to help guide our services, we will be collecting further feedback throughout the year
