Our latest issue of InFocus: October 2022
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Welcome to InFocus, October 22
We continue the delivery of our 10-year strategy to transform the way the Government estate supports public service delivery. To do this and succeed we must commit to the services and solutions we deliver for our clients so we can work together in a consistent and transparent way.
Yvette Greener, Client Director
Operation BRIDGES
The GPA has been integral to ensuring a number of critical actions were put in place during Op BRIDGES. We operated in a fast paced and agile way working closely with the Op BRIDGE Secretariat, the Metropolitan Police and the Government Security Group on access to, and security of, government buildings in the ceremonial footprint.
Defining our eight service categories
We have now completed our discovery work into our client services and have identified a service catalogue covering what we offer our clients. The catalogue details the service lines and the SLA's that clients can expect, as well as the partnership approach to ensure delivery is as effective as possible.
The Government Property Agency’s pathway to Net Zero
The UK has an ambitious sustainability target by which it seeks to cut greenhouse gas emissions to Net Zero by 2050.
One of its main objectives is to make estates and assets as sustainable as possible, moving towards the wider Net-Zero goal by 2050.
Client satisfaction update
The next client satisfaction survey was issued on 26 September and closes for feedback on the 7 October. It is important we receive your feedback so we can continue to evolve and improve the services we provide.
Customer service at the heart of our Business Plan
We have published our 2022/23 Business Plan which continues to build on the substantial changes we made in 2021/22. Most notably, implementing our client satisfaction strategy and enabling improvements through capability and technology.
PARTNERING >>
OneEstate is enabling flexible working across government locations and workplaces
We continue to progress the development and roll out of the OneEstate interoperability products. OneEstate is making it easier for civil servants to work flexibly across different locations in all regions of the UK.
New strategic partnership for property and property-related financial services complete
BNP Paribas Real Estate (BNPPRE), our new partner for national property and property-related financial services, has now completed all transition of services.
Continuing to build our customer insights
We want our workplaces to be a magnet, not a mandate! We are continuing to build our database of customer feedback and insights through both our Leesman and our customer satisfaction surveys.
PROJECT UPDATES >>
Captial Projects update
Our hubs programme continues to support the Government's Growth and Levelling Up agenda. Works in 3-8 Whitehall Place as part of the new BEIS HQ are now at RIBA Stage 5 and are progressing on plan. And Feethams House, Darlington Project has delivered the ground to third floors, with completion of the fourth floor done.
Minister Rees-Mogg opens Birmingham Hub
Minister Jacob Rees-Mogg opened the new cross-government hub at 23 Stephenson Street, Birmingham.
A new government hub which can accommodate up to 1700 civil servants has been hailed as an example of Levelling Up in action by helping spread more jobs to the West Midlands, as it was opened today (28 July).
Manchester Hub announcement
Jacob Rees-Mogg has announced a new Government Hub will be built in the heart of Manchester that will accommodate thousands of civil servants from 2025.
Minister Rees-Mogg welcomed the work on the new site, which underlines the government’s commitment to levelling up. The hub will host some 2,500 civil servants, including over 700 roles which will be relocated from London to Manchester.
NEWS BITES >>
Recruiting for a sustainable future
Martin Keeler, HR Director at the GPA discusses applying a future-focus approach to recruitment practices to attract and retain talent for a sustainable future.
Our annual performance 2021-22
It’s been a challenging, yet successful year for the Government Property Agency (GPA). We’ve made great progress on our ten-year strategy which sets our vision that by 2030 we will create a transformed, shared, sustainable, value-for-money government estate supporting civil servants to work productively in every nation and region of the UK.
We invite you to read our latest Annual Report and Accounts which provide an overview of the 2021-22 reporting period.
Providing safe, secure and healthy workplaces
We deliver a comprehensive building-related health and safety service in the offices we manage through our service providers.
Innovative solution streamlining the procurement process
Our Commercial team has designed an innovative procurement solution to enable a taxi rank style procurement process for furniture purchasing across our Government Hubs programme.
