Read your latest news from Stockport Homes
From Barista Training to Art Exhibition: Luke’s Inspiring Journey
Luke's journey shows how dedication and creativity can lead to unexpected opportunities. Starting as an employment support customer, Luke attended a Barista training program to gain new skills and confidence. His hard work paid off when he began volunteering at the Hat Works Café, where he quickly became a valued team member.
While working at the café, Luke's artistic talents shone through in a surprising way. As Easter approached, he created a foiled bunny as a festive decoration. The charming creation caught everyone’s eye and became an instant hit among customers and staff alike. The positive response to his bunny inspired Luke to explore his creativity further.
Word spread about Luke’s artistic flair, leading to an exciting opportunity: an exhibition of his work at the café. Now, the Hat Works Café proudly displays a collection of Luke’s art, allowing visitors to enjoy his unique pieces alongside their coffee.
Luke’s story is a reminder that with the right support and a willingness to try new things, unexpected talents can flourish, leading to rewarding and fulfilling experiences.
The installation is on display in the Hat Works Cafe exhibition space which is open on Thursdays and Fridays from 10:00-16:00 and Saturdays from 11:00-15:00, from July 27th – September 21st.
Stockport Council Jobs Fair
Are you looking for a new career? Do you fancy a new challenge?
Stockport Council is hosting our annual Jobs Fair on 17th September 2024! This is a great opportunity for face-to-face conversations with hiring managers from the council and our partner organisations about the types of roles on offer.
Date: 17th September 2024
Time: 11am - 4pm
Location: Stockport Town Hall, Edward St, Stockport, SK1 3XE
Book your ticket today, we look forward to seeing you there!
5 Energy Tips to help you budget for winter
- If you have a prepayment meter make sure you make regular top-ups during summer. This will help to build up credit ahead of winter and will be charged at the unit rate you bought it at.
- Submit meter readings regularly. Estimated bills may cause payments to increase in winter
- Review your energy tariff. Fix into a cheaper tariff now ahead of any winter increases.
- Adjust your heating settings. Turning down thermostats or switching off the heating altogether can help save money ahead of winter
- Drying your laundry outside or on a rack instead of using the tumble dryer will help reduce energy costs.
Roadshow Wrap-Up!
During July, we held our annual Customer Roadshow! This year was all about Keeping in Touch, through door-knocking, community events and online surveys, we have collected information from nearly 500 customers.
Thank you to all the customers who took time out of their day to fill out our survey, this information will help us to shape and improve our services.
Electric bikes and scooters are becoming increasingly popular. It is important when charging e-bikes and e-scooters, that you do so safely to avoid the risk of a fire starting and putting your families and homes at risk.
Keep hallways, stairwells and emergency exits clear at all times
You must not leave any rubbish,
bin bags or bulky waste in communal
areas. You face the risk of being fined
and recharged for its removal.
CCTV Team Helps Police Arrest Vandalism Suspects in Quick Response
The CCTV team recently caught two males on camera smashing a bus stop. The CCTV operators immediately alerted the police, providing real-time updates on the suspects' location and actions. Thanks to the detailed information, officers were able to respond quickly, arriving at the scene. The two suspects were promptly arrested and taken into custody.
This successful intervention highlights the crucial role of the CCTV team in maintaining public safety and cracking down on anti-social behaviour. By monitoring key areas and working closely with law enforcement, the team continues to play a vital part in protecting the community from crime and disorder.
Estate Walkabouts
Want to get involved in your local community or chat about what could be improved in your community? Come along to our Estate Walkabouts with your Neighbourhood Housing Officer!
Customer Feedback
We have a dedicated Customer Feedback Team who deal with complaints and compliments that come into the organisation. These staff have completed specific training to ensure that they are aware of the best practices in dealing with complaints and in listening skills to fully understand your complaint.
You can contact the team by;
- Use the online form.
- Emailing feedback@stockporthomes.org
- Telephoning 0161 474 2600
- Visiting us at Cornerstone, our head office building which is at 1-3 Edward Street, Stockport, SK1 3NQ.
You said, We did
We regularly share updates here about changes that we have made to how we deliver our services to you. These changes come from listening to you and utilising insights into the information that we capture to shape our decision making.
Click on the button below to see the results, feedback and outcomes from recent consultations.
Competition
The last word was...Money Advice
The winner was Susan Williams, congratulations, we will be in touch soon!
We want to hear your positive stories!
Have you done something positive to improve your neighbourhood or to help others?
We want to hear about it!
Send your positive stories, and we will feature them in our next customer newsletter.
TSM’s
Did you know that we publish our Tenant Satisfaction Measures monthly on our website? This allows you to see how we are performing and we use this feedback to inform how we operate our services and policy reviews.
Thank you to everyone who has provided feedback to help guide our services, we will be collecting further feedback throughout the year
