Feb. 23, 2022 CMIO Update During my first month as your new CMIO, I’ve had the opportunity to start visiting our campuses, walk a few inpatient floors, meet with senior leaders and chat with many of you. As I mentioned in last month’s Physician Connect, I want to hear from you — whether it’s an idea or suggestion that only impacts a few or a larger-scale observation impacting many. I want to leverage your valuable input to create strategies that will make a difference, help you work more comfortably — not just faster — and help you get your time back with both your patients at work and your families at home. I personally welcome your feedback on ways we can improve, and I encourage you to click the button below and relay your ideas or suggestions. Please encourage your colleagues to do the same. I look forward to hearing from you and thank you for everything you do for our patients and Houston Methodist. Jordan Dale, MD In This Issue All Providers
ED, SPG/PCG Providers
OB Providers
Good to Know For All Providers After receiving your valuable feedback, starting Monday, Feb. 28, you’ll now have the option to manually release imaging results when you’re concerned there’s a possibility for patient harm. When you select manual release, the auto-release will be deferred to 10 days post finalization, unless you release them sooner. As a reminder, results now auto-release as follows:
If you opt to manually release an image or sensitive lab result, be sure to release the results after discussing them with your patient, so they can access. Otherwise, they'll auto-release 10 days from finalization. For more information on 21st Century Cures Act requirements, visit this website. For All Providers Use the new Transparency and Accountability in Patient Safety (TAPS) system to report potential safety issues instead of PSN. TAPS is a safe place to report any patient safety issues or concerns without documenting to the patient’s medical record. Use TAPS to report issues like:
To access this sleek new tool, go to our HM intranet site and click the TAPS/Patient Safety Report link under the Medical/Clinical Tools section. Note: You must be logged in to the HM network to access the intranet site. For more information, watch this video. Providers Using Smart Ribbon To quickly resolve an IllumiCare Smart Ribbon issue, follow these steps:
To find out more about a Smart Ribbon app:
For videos and FAQs about Smart Ribbon's apps, go to this website. Key Updates For ED, SPG/PCG and EpicCare Link Providers Starting Thursday, Feb. 24, when you place a Monoclonal Antibody Therapy (mAB) order for a patient who’s had mAB therapy within the last 90 days, you’ll receive a BestPractice Advisory (BPA). This will help ensure you’re complying with the monoclonal antibody therapy emergency use authorization and will also help reduce the volume of pharmacist reviews. To remove the order, simply click to remove. If you need to continue with the mAB Therapy order:
To see screenshots reflecting this change, click here. OB Providers Starting Monday, Feb. 28, when a patient has a cumulative blood loss of >= 1,000 ml, you’ll receive the following BPA. This is to remind you to add postpartum hemorrhage to the Discharge Summary, necessary for appropriate coding and submission to Texas Alliance for Innovation on Maternal Health (AIM). When this BPA displays, you can either:
All HMH Providers Sepsis and Heart Failure CareSense Pathways will soon have an easier enrollment process. Instead of manually enrolling sepsis or heart failure patients in CareSense, you can do it with one click. This will make the process easier and increase enrollment. Note: This option will only present for discharging patients, identified as meeting sepsis or heart failure criteria. The final decision to enroll a patient is at the provider’s discretion. Starting Monday, March 14 at HMH, when discharging a sepsis patient in Epic:
Starting Monday, March 28 at HMH, when discharging a heart failure patient in Epic:
This feature is slated to launch at all other campuses on April 11 (sepsis) and April 25 (heart failure). To see screenshots, click here. All Providers The next Epic Update has been rescheduled for Sunday, March 6. To make sure you’re prepared, be sure to review your Update Companion. You can click the applicable links below or log in to Epic, and press F1 to go to the Epic Learning Home. Note: Your Update Companion will reflect a Feb. 13 date. That’s the most current version. Update Companion links by role:
All Providers To continue accessing Haiku/Canto after the March 6 Epic Update, make sure you’re using Haiku/Canto 9.9 or later. Prior versions won’t be supported after the update. For instructions, read the Update Haiku/Canto to the Latest Version tip sheet. All Providers Some Epic personalization features will be unavailable, and no changes or enhancements will be made from 5 a.m. Wednesday, March 2 to 3:30 a.m. Sunday, March 6. You’ll still be able to work in Epic as usual, but you won't be able to do the following:
All Providers In preparation for the Update, Epic will experience a planned downtime from Note: Data in Epic Read-Only is current until the downtime begins. You can’t document or place orders in Epic Providers Dictating Medical Records via Phone Dictation Line Starting Sunday, March 6, the phone dictation line for medical records will switch to a new platform with our current system vendor, DeliverHealth. Note: This system is separate from dictation into Epic. Most of your current features and functionality will remain the same, with two notable exceptions.
For additional instructions on using the phone dictation line, please review this tip sheet. Reminders Inpatient Providers Inpatient Providers Neonatologists Ways to Reach IT Physician Service Desk:
IT Website for Physicians: Telemedicine Resources and Training: |