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Week of January 8, 2024

Newsletter 101

We hope you enjoy the weekly employee e-newsletter! Here are a few tips and reminders to make sure you get the most out of this communication.

• Find helpful links at the bottom of the newsletter, including the Garden Café menu and mental health resources.
• Our newsletter will highlight employee events, awards & accolades, HR highlights and much more. Be sure to scroll through to read all the important updates!
• Access the newsletter outside of your email. Scan the QR code on your badge buddy or subscribe to receive the newsletter via text. Click here to subscribe.
• The Office of DEI's "DEI Corner" is published weekly. There is a shortcut at the top of the newsletter.

2021 History Wall Installed

A Special Visitor at the Childbirth Center

Sugar Land Space Cowboys mascot Orion stopped by the Childbirth Center before the holidays to spread a little extra cheer. He delivered onesies so these new fans are ready for baseball season! Houston Methodist is the official health care provider for the Sugar Land Space Cowboys. 

HONORING MARTIN LUTHER KING JR.

Food Pantry Drive 

In recognition of Dr. King's life and legacy, HM employees are invited to participate in a week-long food pantry drive benefiting East Fort Bend Human Needs Ministry. The drive will run, Mon., Jan. 15 - Mon., Jan. 22.  Access to basic household essentials is one of many drivers that influences individual health outcomes. Bins will be placed at campuses across the system to collect nonperishable food, household paper goods, cleaning supplies, personal and feminine hygiene items, infant diapers (sizes 4/5/6) and wipes. Please deliver the needed items to bins located at the Bhalla Main Pavilion Elevators, Brazos conference rooms, Sweetwater registration desk and Main building 2nd floor (near surgery check-in). In addition, volunteers are needed to help sort and prepare the items. Visit houstonmethodist.org/icareinaction for volunteer opportunities and to learn more. Contact communitybenefits@houstonmethodist.org with questions.

DNV Survey Readiness

Preparations for the HMSL 2024 DNV survey are in full effect. We are in our DNV survey window and surveyors could arrive at any time. Click here to read the quality newsletter featuring guidelines to avoid common nonconformances. 

Press Ganey Patient Experience Survey Dashboard, PGFusion

On Jan. 1, Houston Methodist transitioned patient experience survey administration from NRC to Press Ganey. All NRC users have been granted access to Press Ganey’s platform, PGFusion and have been notified via email. A live training session on how to access results and reporting via PGFusion will be available Thursday, Jan. 18 at 1:00 p.m., register here to learn more and ask questions. For those who are unable to attend after registering, Press Ganey will circulate a recording of the session. On-demand training is also available here when logged in to the Press Ganey platform. For more information, or if you have any questions regarding your access, please reach out to Lindsay Phend.

2024 Clinical Education Class Schedules

Hot off the press - the new HMSL 2024 class schedules are here. Here's a snapshot of all the classes offered through HMSL Clinical Education. Please click here for further information/scheduling.

I CARE Award Nominations

The annual deadline for nominating someone for an I CARE Award is Tuesday, Jan. 31. The I CARE Awards recognize employees who consistently exemplify our values and regularly do more than is expected of them in their jobs. To nominate someone:

• Log in to MARS. 
• Click on the BRAVO tile.
• Enter the name of the co-worker you want to nominate and click Next.
• Select the I CARE Award recognition program.

You will be guided through a series of questions to help determine if the employee's actions are appropriate for our I CARE Award. Please complete the nomination with as much specific information as possible.

Updated Interfaith Holidays Calendar Available

Click here to see the list of interfaith holidays and observances for 2024.

PATIENT COMPLIMENTS

Brazos 6 Patient: "Everyone was so great and they made me feel very safe in their care. I love this hospital."

Main 5W Patient: "Houston Methodist staff in one office building (leading to an ER visit) and the hospital staff truly saved my life. I am eternally grateful for the sincere, professional and organized care I received. Thank you. Thank you. Thank you."

Endoscopy Patient: "Excellent experience. It could not be any better. I am deeply grateful. The staff and physicians are patient focused, respectful and attentive to my needs. A few times they gave me a warm blanket, which was so comforting. Thanks to all."

IMPORTANT DATES

JUST FOR FUN DATES

QUOTE OF THE WEEK

"Success is not final, failure is not fatal; it is the courage to continue that counts."
- Winston Churchill