Art and Photography Competition WinnersThe winners of our art and photography competition are in! We had 80 amazing entries that creatively showed the beauty, diversity, and character of Stockport. Arts and Crafts at Lancashire Hill Learner LoungeCustomers at the Lancashire Hill Learner Lounge recently had a fantastic taster session from Stockport College's Life Long Learning Team, where they explored abstract painting and collages! Alongside art classes, the college deliver digital sessions and much more at your doorstep. It's a fantastic way to build confidence and gain new skills. Take a look at the Spend Well and Live Well in Stockport Facebook group for more workshops like this. Christmas celebrations in the communityChristmas is just around the corner, and it's been wonderful to see the festive events that have been happening across Stockport:
Learn something new in 2026 with our Skills for Life coursesWhat an amazing turnout for our latest Skills For Life+ Introduction to Pottery Course! Customers discovered the joy of working with clay in a warm and friendly environment, making new friends along the way.
Fancy learning something new in 2026? Keep an eye out on the SKylight Events Calendar for our upcoming Skills for Life courses. Involved and Inspired: Annual Customer Networking Event HighlightsAt the beginning of this month, we welcomed 33 customers to our annual networking event themed “Involved and Inspired.” It was a chance to thank those who help shape our services through panels, focus groups, and our Customer Voice online community. Four panels - ASPIRE, Building Safety, Complaints Advisory, and Community Fund shared informative presentations on their achievements and influence over the past year. We also introduced plans for Customer Inspectors, with four attendees already signed up! Thank you to everyone who attended or contributed. If you’d like to find out more about our involvement opportunities, please email customer.engagement@stockporthomes.org or find us on our website: Our services during the Festive Holiday
Please note we will be closed from 1pm on Wednesday 24th of December until 8.30am on Friday 2nd of January for the Festive Bank Holiday. In case of an emergency, you can use the following numbers:
Explore our Rightsizing Service
Are you a Stockport Homes tenant who is under-occupying a 3 or 4 bed property? Do you want to downsize to a 1-bed property to better suit your changing needs? If so, the Rightsizing service can help! For more information or an informal chat, please contact the team on: 0161 217 6016 (option 2) or email rightsizing@stockporthomes.org What to know this winterThe Healthwatch Stockport team have pulled together a useful booklet that includes advice and important information to help you and your loved ones through the colder weather. Many hard copies are already being distributed to libraries, pharmacies, and local community venues and businesses across Stockport, with more to be delivered in various locations.
Successfully managing a complex ASB caseOur Safer Neighbourhoods team have successfully secured possession of a property at Victoria Park following an escalation in reports of serious anti-social behaviour. Commenting on the case, Anne-Marie Heil, Director of Customer Services at Stockport Homes, said:
Domestic Abuse SupportEveryone has a right to feel safe in their home and we want to ensure that all our customers know that help is available to them. If you or someone you know feels threatened, we are here to help. Together, we can ensure safety and support for everyone.
Noise complaints - here's what counts as ASBEveryday sounds such as children playing, lawnmowers, hoovering or DIY during reasonable hours are not examples of ASB. However, persistent loud music late at night, shouting, and repeated disruptive behaviour are all common incidents of anti-social behaviour.
Customer FeedbackWe have a dedicated Customer Feedback Team who deal with complaints and compliments that come into the organisation. These staff have completed specific training to ensure that they are aware of the best practices in dealing with complaints and in listening skills to fully understand your complaint. You can contact the team by;
We want to hear your stories!We would like to hear from customers who have lived in our communities for the past 20 years. Have you got any stories to share? Have you done something positive to improve your neighbourhood or to help others? Send your positive stories, and we will feature them in our next customer newsletter.
TSM’sDid you know that we publish our Tenant Satisfaction Measures monthly on our website? This allows you to see how we are performing and we use this feedback to inform how we operate our services and policy reviews.
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