Read your latest news from Stockport Homes
Young creatives capture Edgeley on film
The latest Holiday Club, delivered by our charitable arm SKylight, saw a group of 11-17 year olds create and edit a short film that told the story of Edgeley.
Learning from industry creatives, their documentaries explored how the new community space, What If?, could be used for residents that live in and around the Hollywood Park area.
The budding documentary makers learned the craft of interviewing, captured B-roll footage, and used editing software to produce their final cut. Show your support by watching one of the documentaries below!
Our Ongoing Commitment to Inclusion
On 16 April 2025, the Supreme Court made a ruling that defines the legal term ‘woman’ in relation to biological sex. We understand this may raise questions or concerns for some of our customers.
Please be assured that this ruling does not change who we are or what we stand for. At SHG, our commitment to inclusion remains the same. Our belief is simple: Be You. Everyone deserves to feel safe, respected, and accepted in their home and community.
We’re taking time to fully understand the potential implications of this complex legal issue. As we learn more, we’ll ensure our policies reflect any necessary changes, while staying true to our values.
Support for our customers and communities will always come first. We’ll continue to share updates as further guidance becomes available.
Stockport Homes signs LGBTQ+ Housing Pledge to Support Equality for Residents
We’re proud to announce that we've signed up to the LGBTQ+ Housing Pledge - a national scheme created by HouseProud and delivered by Stonewall Housing. The pledge invites all social housing providers to demonstrate their commitment to LGBTQ+ resident equality and support.
Steve Partridge, Chair of Stockport Homes Board, said:
"We strive for the best possible service for LGBTQ+ residents and believe everybody deserves a safe, welcoming home where they can freely express themselves without fear or prejudice.
Through supporting this scheme, we're committed to giving LGBTQ+ residents a say in the decisions that affect them."
Have your say to be in with the chance of winning one of THREE £20 Uber Eats Vouchers
Aged 18-35? We want to hear from you! We don’t have many residents involved at Stockport Homes that can give young people a voice. We want to change that.
We're making decisions that affect your home, community, and future. And to make sure we're getting things right, we need your perspective.
To get involved, fill in our short survey to be entered into our monthly prize draw and help us understand what young people really want and need.
VE Day Street Party
Craig Road Residents Association were out celebrating VE Day on 10th May in all the lovely sunshine, with over 100 people attending their street party!
The group supports local families that live in the area by putting on great activities that bring the community together, and are looking forward to more events in the future.
Confirm your new housing costs to Universal Credit
Universal Credit need to know that your rent has changed - it’s important you report this as soon as you can if you haven’t already. For advice, contact us on 0161 217 6016 (option 3), or come into our offices Monday to Friday between 8.30am and 5.00pm. If you're no longer claiming, let us know so we can update our records.
Download the One Stockport Family Hubs app
Introducing the One Stockport Family Hubs app! The app that grows with your family, supporting you from pregnancy through to raising young adults.
Access expert advice, local information, and trusted support right at your fingertips, as well as personalised notifications based on your children’s ages from your local Family Hubs team. Download the app below.
Don't forget - RTS Electricity Meters to Be Switched Off Soon
Radio Teleswitch (RTS) electricity meters will be switched off on 30th June 2025. If you currently have an RTS meter, this may impact how your home manages off-peak heating and hot water.
How to Know If You Have an RTS Meter:
- You have a switch box near your meter labelled Radio Teleswitch.
- Your home uses storage heaters, a heat pump, or underfloor heating.
- You have a tariff like Economy 7 or Economy 10.
- Your home hasn’t been upgraded to a smart meter yet.
If you have an RTS meter, your electricity supplier will contact you to arrange a smart meter upgrade before the June deadline.
Why Upgrade? If you don’t upgrade, your meter may stop working correctly, potentially leaving your heating or hot water systems continuously on or off, and you may face higher bills.
Need Help? If you're unsure about your meter or need assistance, contact your supplier directly. For support in upgrading, you can also reach the Stockport Homes Energy Solutions
Team at 0161 474 4062 or energy.advice@stockporthomes.org.
Make sure to upgrade before June 2025 to avoid any disruptions!
Customer repair videos - unblocking a sink
A blocked sink is not only a nuisance, but it can make your kitchen smell and get in the way of doing everyday tasks like cooking and washing up. Because of this, you'll want to unblock your sink as quickly as possible.
Though it might be something you've been putting off, this is a relatively simple job and it will be back to normal in no time. To help you get started, we've put together a quick video to show you some easy tips on unblocking your sink.
Visit our website today to check out the full library of customer repair videos.
What is Housing Fraud?
When somebody with a council or housing association home rents it out without permission or obtains a home through providing false information, they are guilty of housing fraud. They are using up valuable housing spaces and depriving families and vulnerable people on the Homechoice register.
We take reports of housing fraud very seriously. If you suspect someone of committing housing fraud, you can report it through our online form or email the Customer Feedback Team at feedback@stockporthomes.org.
Domestic Abuse Support
Everyone has a right to feel safe in their home and we want to ensure that all our customers know that help is available to them.
If you or someone you know feels threatened, we are here to help.
Together, we can ensure safety and support for everyone.
Don't throw items from windows
We have seen an increase in items being thrown from windows of high-rise blocks. This is a criminal act which could cause serious injury or death. Anyone found responsible risks losing their home and being prosecuted.
If you see anyone throwing rubbish please note the location and report it to us immediately in confidence on 0161 217 2016
Customer Feedback
We have a dedicated Customer Feedback Team who deal with complaints and compliments that come into the organisation. These staff have completed specific training to ensure that they are aware of the best practices in dealing with complaints and in listening skills to fully understand your complaint.
You can contact the team by;
- Using the online form.
- Emailing feedback@stockporthomes.org
- Telephoning 0161 474 2600
- Visiting us at Cornerstone, our head office building which is at 1-3 Edward Street, Stockport, SK1 3NQ.
Unwind with arts and crafts
Looking to learn a new skill? A huge focus of our Skills for Life programme has been on flow activities, which are fun tasks that provide a balance of challenge and skill. The idea is that when you're giving your undivided attention to an activity you're passionate about, the mind’s usual chatter begins to fade away.
One of our customers, Helen, discovered our drawing and crochet classes have a positive impact on her mental wellbeing. She said:
“It's still early days on my path of recovery. One of the things that helps though is attending the groups put on by Stockport Homes. They have honestly kept me going, providing structure and consistency to my week, but also giving a sense of achievement as well as social connection and lots of laughter.”
Annual Report - Customer Workshop
A group of residents recently joined us at our Annual Report Workshop, where they let us know what they'd like to see in the next edition. Drawing on their experiences as residents and comparing our last annual report to those from other housing organisations, the group gave us some great feedback.
If you are interested in shaping future improvements, please get in touch with us at customer.engagement@stockporthomes.org.
Thank you for your support!
We want to hear your stories!
We would like to hear from customers who have lived in our communities for the past 20 years. Have you got any stories to share? Have you done something positive to improve your neighbourhood or to help others?
Send your positive stories, and we will feature them in our next customer newsletter.
TSM’s
Did you know that we publish our Tenant Satisfaction Measures monthly on our website? This allows you to see how we are performing and we use this feedback to inform how we operate our services and policy reviews.
Thank you to everyone who has provided feedback to help guide our services, we will be collecting further feedback throughout the year
