You have received this email newsletter because you are an Opendoor Homes tenant, leaseholder or landlord. It has been sent to you under legitimate interest. You can unsubscribe from this newsletter at any time by clicking the link at the end of this email. You can also request a paper copy by emailing athome@barnethomes.org.

Extension of TBG’s Board Chair tenure

We’re delighted that Eamon McGoldrick’s tenure as TBG Board Chair has been extended for another year. Since 2019, he has been a steadfast champion for our residents, colleagues and strategic priorities. With over 40 years’ experience in housing, Eamon’s insight and guidance continue to strengthen TBG’s progress. His reappointment ensures continuity and ambition as we build on the positive foundations already in place.

Eamon said “It is a privilege to be asked to serve another year as TBG Chair. I am very proud of the work done by all staff in The Barnet Group. They are making a real difference to the lives of some of the most vulnerable people in our community.

"Our governance arrangements are in a good place and for that I want to thank my fellow Board members and the Council for their support during these challenging times.”

A new format for Opendoor Homes Scrutiny Group meetings

We are actively recruiting new members onto involvement groups and the Resident Scrutiny Group. During this time, we will hold virtual meetings to which all Opendoor Homes residents will be invited, until we have established a core group of members appointed onto our Resident Scrutiny Group.

If you would like to become part of shaping and improving the services we provide, please contact Liz Banson at get.involved@opendoorhomes.org.

The next Opendoor Homes virtual meeting will be held on Thursday 28 May 6.30pm - 8.00pm

Gardening Spotlight on Robert, Gardening Club member since 2021

Our Gardening Clubs bring neighbours together and contribute to building healthy communities.

If you are interested in setting up your own local gardening club, send an email to get.involved@opendoorhomes.org

What do you enjoy most about gardening?

You don’t think of anything else, you could have a bad day, but when you’re gardening it all goes out the window. I find it very relaxing and it’s good for my health. I want to create the best entrance space for where I live to brighten everyone’s day.

I particularly like the end result and people’s comments, especially if they’re favourable!

Get ready for our Finest Flowers 2026 Competition!

Finest Flowers is our annual gardening competition for all our residents. 

Happy gardening and good luck!

The Barnet Group’s 2026 Community Chest Fund launches on 1 April 2026

The Community Chest fund supports Barnet Homes and Opendoor Homes residents, as well as Barnet-based groups and charities, to deliver community events and projects that bring people together. Priority is given to initiatives that foster social connection, address the cost‑of‑living crisis, or support residents’ physical and mental wellbeing.

Funding is available in two tiers:

Tier 1 up to £500 for individual residents or informal groups without a bank account.

Tier 2 £500–£1,000 for registered charities or community organisations.

Opendoor Homes Perception Satisfaction Results 2025/26 

The Regulator of Social Housing’s Tenant Satisfaction Measures (TSMs) came into effect in April 2023. The TSMs are intended to help tenants to hold their landlords to account in areas that are important to them. There are 22 mandatory TSMs, 12 of which are based on perception surveys with a sample of tenants.

For 2025-26 we re-commissioned an independent company to complete perception surveys with Opendoor Homes tenants. Below shows the 2025/26 scores for the perception TSMs. 

Thank you to everyone who took the time to complete a survey and give feedback about Opendoor Homes.

Housing rent information for Opendoor Homes customers

Please note that you can only pay your rent by monthly direct debit, bank standing order or bank transfer by using the details below or by debit/credit card by telephoning directly on 020 610 3538.  If you would like to pay by direct debit, please contact email us at Customercare@opendoorhomes.org

If you would prefer to pay by bank standing order, our bank details are:

Sort code: 09-02-22
Account number: 10672727
Receiving bank: Santander
Beneficiary: TBG Open Door Ltd

Please ensure that your rent account number is quoted as the reference number when payments are made. This is nine digits long and begins with a ‘1’.

Please be vigilant: bogus callers

We are aware of incidents where bogus callers have tried to gain access to properties, stating that they are there to carry out inspections in the property.

All our staff carry official I.D. stating their name and a photograph. Please do not let anyone into your home if you are unsure of who they are, or if they do not have any valid ID.

If we have staff from partner organisations or contractors needing access to your home, we will write to you in advance.

If you are in any doubt as to the identity of any visitors to your property, or if they are not carrying an I.D. please call us on 020 8080 6587, or dial 999 if it’s an emergency.

Small changes, big difference: simple aids that can help at home

If everyday tasks like washing, dressing, cooking or moving around your home are becoming more difficult, small aids may help you stay safe and independent. These items usually do not require building works and can often be purchased online or from retailers. They can also be especially useful while waiting for minor or major adaptations too!

Visit our website for more information on small aids and how to request an Occupational Therapy assessment if adaptations may be required.

From Apprentice to Employment Advisor: Anjana’s Journey at Boost

At just 20 years old, Anjana has already achieved something remarkable: completing her apprenticeship, securing a full‑time role and helping hundreds of residents into work, all in less than two years.

Anjana joined the Boost apprenticeship programme in October 2024, beginning a 14 month journey that combined hands‑on experience with formal learning. While completing her Business Admin Level 3 qualification, she worked closely with young residents aged 18 to 30, supporting them with confidence building, CVs, skills development and employment pathways.

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