Last chance to join our free workshops in Whangārei and Kaitaia

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Graphic text in purple and red reads: Wāhi whakawhiti kōrero hauora | Consumer health forum Aotearoa

Kia ora koutou,

The team will be full steam ahead this month, running a series of free consumer health forum Aotearoa workshops in Whangārei, Kaitaia and Hastings. If you are interested in attending one of the workshops in Whangārei or Kaitaia, please go to our registration page here. The Hastings workshop is now fully booked. Planning for our May forum continues, and you can download the detailed programme here. Bring your ideas on how we can ensure the consumer, whānau and community perspective is reflected across our health system. We look forward to connecting with you at #OurVoices2024 in Auckland on 15 May. 

Please contact us via consumers@hqsc.govt.nz to give us your feedback.

Ngā mihi

Deon York
Director of Consumer Engagement
Te Tāhū Hauora Health Quality & Safety Commission

 

Events | Ngā hui huhua  

Our voices | Ō mātou reo 

Our programme for Our voices 2024 is now live. You can download the programme for the event here. Visit our website to secure your spot. 

Register now! 

People smiling. Text reads, #OurVoices2024 Workshop speakers

Digital health equity: What it is and how you can help

Presented by: Dr Ruth Large, Telehealth NZ and Dr Amio Matenga Ikihele (Niue | Te Whānau-ā-Apanui) registered nurse and GM at Moana Connect

Development and use of digital technologies to improve health offers promise and opportunity for our communities, but only if access is equitable. At this workshop you can contribute to a paper on digital health equity, following an ‘unconferencing’ style.

Read more... 

How whānau voice can drive improvements

Presented by Akira Le Fevre, Suzanne Corcoran, Laura Ellis, Health New Zealand consumer engagement and whānau voice team

Introducing the new Te Whatu Ora Consumer Engagement and Whānau Voice team from Service Improvement and Innovation with kōrero from the General Manager Communities, National Lead PREMS, PROMS and Insights, and National Lead Rainbow Communities, who will give you an overview of their priorities and how their lived experience will influence their mahi.

Reframing disability in health: Disability capability framework workshop

Presented by: Rachel Noble MNZM and Leo Goldie-Anderson, Health New Zealand - Te Whatu Ora
Facilitated with Jonathan Tautari, Te Tāhū Hauora Health Quality & Safety Commission

Aotearoa New Zealand's health system does not always work for disabled individuals. Health New Zealand prioritises them in the Te Pae Tata plan. This workshop introduces the Disability Capability Framework to help you assess the strengths and areas needing improvement for your organisation to be equitable for disabled people.

Register now! 

Four women are sitting talking in a marae.

Free consumer health forum Aotearoa workshops

We are hosting a series of free consumer workshops in Whangārei, Kaitaia this week! 

  • Friday 15 March, 10.00 am–1.00 pm, Terenga Paraoa Marae, Whangārei
  • Saturday 16 March, 10.00 am–1.00 pm, Te Ahu, Kaitaia
  • Saturday 23 March, 10.00 am–1.00 pm, Te Taiwhenua o Heretaunga, Hastings (fully booked)

To view the details of each workshop and register, please visit our website. 

 

Consumer stories | Ngā kōrero

The words ‘Finding dignity and peace - a homeless man’s experience with advance care planning’ sit above a picture of a whale’s tail standing up among the waves. Below is the Tō tātou Reo advance care planning logo.

Finding dignity and peace - a homeless man’s experience with advance care planning

‘From having nowhere to stand, relate and belong to, advance care planning offered Daniel and his whānau a place to heal’ – Dr Sandrine Charvin-Fabre. 

End-of-life care is rarely discussed with the homeless community because it is not considered a survival priority. Through her research and work with homeless man ‘Daniel’ (who wishes to be represented by a whale’s tail), Sandrine discovered that advance care planning opens a place of listening, consideration and respect for marginalised people. 

Read more...  

 

Resources | Ngā rauemi 

This graphic is designed by artist Huriana Kopeke-Te Ao to represent equity. At the centre of a teal circle there are seven different hands placed on top of each other.

Code of expectations implementation guide

‘Using lived experience, including consumer experience data to inform improvements in health services with a focus on reducing health inequities for Māori, Pacific peoples and disabled people.’

– The code of expectations for health entities’ engagement with consumers and whānau

To find information, resources and practical advice on how to use lived experience to improve health services visit our Code of expectations implementation guide here. 

Consumer opportunities | Tā te kiritaki whai wāhi

A photo of three people smiling at a board table. the consumer health forum Aotearoa at a co-design session at Creative HQ. Text reads, Consumer health forum Aotearoa. New opportunities. On the bottom right is a graphic of four diverse people with speech bubbles above their heads.

Do you want to get involved in co-designing health services and programmes? 

Read the latest consumer opportunities. 

  • Te Tai o Poutini West Coast Hauora Council PHO and Health New Zealand – Te Whatu Ora joint consumer advisory group (closes 22 March 2024)
  • Health New Zealand – Te Whatu Ora – Pharmacy Services Expert Advisory Group (closes 22 March 2024)
  • Health New Zealand – Te Whatu Ora Te Toka Tumai Auckland | Brainstorm session – update to the surgical consent/agreement to treatment form (closes 25 March 2024)
  • University of Auckland – Pharmacist mental health focus group (closes 6.00 pm, 2 April 2024)
  • New Zealand Psychology Board Te Poari Kaimātai Hinengaro o Aotearoa (NZPB) consumer representative on advisory group and recruitment panel (closes 30 April 2024)

Apply now...

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The consumer health forum Aotearoa aims to elevate consumer/whānau voices in the health system.

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