No images? Click here December 2023Leadership for Personalised Care NewsletterIf you don’t see the images in this newsletter, open in browser by clicking on the link at the top. Season's Greetings from the Leadership for Personalised Care team As the end of 2023 fast approaches, we reflect on all that has been achieved over the year. We had a very successful Cohort 10 and had some engaging and thought-provoking speakers throughout the Programme. We launched our FutureLearn programme, published our 10-year evaluation and supported hundreds of leaders in their journey to promote and embed personalised care across the country. In this last newsletter of the year, we share news of our alumni gathering on 1st May, our new literature review, which provides the latest evidence on the benefits of personalised approaches, details of how to sign up for our new masterclass series, information about our coaching and mentoring skills offer and a taster of what's to come in the new year. 2024 is likely to see changes for us as we move away from national programme delivery to providing more bespoke support for teams and organisations locally. We will also be launching our new Collaborative Leadership Academy! More of that in the new year, but until then, Happy Holidays and very best wishes for 2024. Catherine Wilton - Programme Founder and Director********** Our Work Alumni event - May 1st - Hold the date! We will be holding a one-day event for all our alumni at Resource for London on 1st May. This is a long-awaited chance for all 10 cohorts of our national programme, and others, to come together and share learning, spread ideas and celebrate what everyone has achieved in trying to build strong, inclusive communities and more personalised approaches to care and support. Booking will open in January but in the mean time, please hold the date and tell your friends! Space will be limited and so early booking to secure your place is advisable. There will be a small charge to cover our costs, but we will keep this as low as possible. Email info@leadershipforpersonalisedcare.org.uk to express an interest and watch this space ! Sign up to our new Future Learn masterclasses - free programme! To complement our Leadership for Personalised Care course on Future Learn, we are delighted to announce we will be running a series of masterclasses in the New Year, with the South East NHS Leadership Academy. The masterclasses will be live, online sessions and will give learners the chance to ask questions, connect with others and deepen their learning. The first session will take place on 28th February 2024 10am-midday with follow-up sessions on 13th March and 19th April. The Future Learn course is a specially tailored three-week online programme designed to give participants an introduction to the meaning and importance of personalised care and to equip them with the skills and knowledge to become more effective leaders and advocates for health improvement across the population. To take advantage of the masterclass offer, email us on info@leadershipforpersonalisedcare.org.uk stating you would like to join the masterclass and we will send you details of how to enrol. In addition sign up to Future Learn using the link here. New coaching offer! Building on the success of our coaching within our programmes, we are now able to offer coaching as a stand-alone offer. Would you like a safe, confidential space to think and talk through some of the things that are challenging you? Would you like to increase your self-esteem, your confidence & your connection with yourself so that you can find your solutions and way forward? Then coaching is for you! Coaching is an evidenced-based way of supporting people to grow, learn and develop. Our highly qualified and experienced coaches work one to one with people across the health, social care and community and voluntary sectors. We create safe, confidential spaces for people to explore their challenges, issues and ideas and find ways forward. For more information, see our website and get in touch to discuss your requirements. New literature review published We commissioned Dr Brian Fisher, Non-exec Director of The Health Creation Alliance, to undertake a literature review of the evidence supporting personalised care, community strengthening and social prescribing. We know that true personalised care means putting more power in the hands of local citizens and especially those with care and support needs. But the Institute of Educational Sciences (IES) evaluation showed us that leaders sometimes need help convincing colleagues to invest in new ways of working despite the policy imperative and their desire to lead change. The benefits and cost-benefits of each are highlighted in the review, as are some of the issues and recommendations for best practice that the literature brings to light. A summary will be avilable in the new year, but until then, you can access the full reviews and find out more on our website here.
Our PeoplePutting leadership into practiceIn each of our newsletters, we share with you stories of leaders who are applying a person-centred approach in their work. Here we share another case study captured from our IES evaluation. IES Case Study: Lee, Place Based Partnership Programme Director Lee is the Bassetlaw Place-Based Partnership Programme Director within the Nottingham and Nottinghamshire ICB. She is responsible for overseeing the integration and service improvement programmes across Bassetlaw Place Partnership. Due to its rural location, rapid house building and poor transport links, a high proportion of residents have limited access to public services and experience high levels of health inequality. Along with colleagues from the Local Authority, Primary Care and the voluntary and community sector, Lee took part in the regional Leadership for Personalised Care programme in 2021. While personalisation was already on the agenda for Bassetlaw’s place partnership prior to the programme, taking part provided a timely opportunity to collaborate as an integrated team to promote personalised care as a core shared ethos and develop the agenda locally. Taking part in the programme enabled Lee and her colleagues to dedicate time to meet regularly and develop closer working relationships and shared vision for personalisation outcomes. She feels that the programme’s content helped improve their understanding of the theoretical principles of personalisation and the methods of application as part of system change across organisations. The content input and protected time to be together enabled the team to discuss the future roll out of personalisation within Bassetlaw and how to work towards delivering a truly person- centred, personalised, approach to service redesign and co-production of services. To read more of this case study, see our website. LEHC alumni Bryan drives national Meals on Wheels campaign Bryan Coyle is on a mission to make meals on wheels a statutory service and has launched a national petition to urge the government to introduce the policy. Bryan, a greengrocer by trade, attended Cohort 9 of our national programme and said the knowledge and skills he acquired has inspired and underpinned his community activism. Bryan is joint CEO of the East Brighton Food Co-Op which has been operating since 2020 and has delivered over a quarter of a million meals to residents who need them as well as saving over 500 tonnes of surplus food to redistribute to food projects across the city. “The cost-of-living crisis has meant that a million pensioners are suffering from malnutrition, at a cost of billions to the NHS,” he said. “Our petition, which we delivered to the House of Lords, would mean that local authorities would have a duty, underpinned by legislation, to provide meals on wheels services. “This will help reduce adult social care costs because it will enable people to live independently in their own home as well as saving the NHS money in treating the appalling effects of malnutrition.” Since going on the LEHC course, Bryan and his business partner have formed partnerships with his local NHS Primary Care Network and have diversified into social prescribing with allotments and cookery courses for people with diabetes. “It opened so many doors and has helped me develop relationships and given me the confidence to talk to professionals. It’s a brilliant course,” he said. He remains optimistic for the future but for now is focused on maintaining a service to Brighton residents that relies for funding equally on private donations and contributions from charities and a dedicated band of volunteers. Introducing Anna Severwright – a powerful voice for change Anna Severwright trained to be a doctor until a series of complex medical conditions left her disabled and unable to continue her chosen career. What followed was a battle not just against chronic illness, which causes pain and means she uses a wheelchair, but also against a system that treated her as a mere bystander in her own care. “In 10 years I saw literally hundreds of medical professionals but I was packaged into a box as a disabled person and my life just shrunk,” she said. “That traditional approach actually cost the system more and it was only through conversations around personalisation and co-production did I start to engage with normal things and get my life back.” Anna has been able to bring her lived experience to the forefront as a former co-chair of the Coalition for Collaborative Care and most recently as a Convenor for Social Care Future, lobbying government ministers and being one of a panel of experts giving evidence to a House of Lords enquiry. We are proud to have Anna as a tutor on our Leadership for Empowered Communities and Personalised Care programme as she is such a powerful advocate for the benefits of person-centred care, based on her own experiences. “Co-production is not just a concept, it's a meeting of minds coming together to find shared solutions. It can help ensure services are genuine working well for people,” she said. When not making keynote presentations at seminars and other health and social care events, Anna can be found on X at @annaseverwright.
Our MissionNew year, new ways of working! Looking forward to 2024 By Catherine Wilton, Director of the Leadership for Personalised Care programme Catherine Wilton, Director of the Leadership for Personalised Care programme, reflects on the opportunities and challenges that lie ahead in 2024 and a new, more personalised, way of working. It’s a pleasure to be looking back over 2023 with you and reflecting on what we’ve managed to achieve in what has been a year of two parts. On the one hand, we’ve pulled off some very successful programmes and met and supported some amazing leaders. We say every cohort of the national programme is our favourite and we now have 10 favourites! This latest group of leaders did not disappoint – they came open-minded and open-hearted, are clearly committed to the personalisation movement and are now valued members of our wider community. FutureLearn has been a very successful addition to our offer, with hundreds of learners completing the three modules, in their own time and at their own pace. And our 10-year evaluation reassured us that what we are doing is needed and wanted and is making an impact, in some cases even 10 years on. On the other hand, we have seen a lot of change in the team. The NHS England team is now just me! It has been sad saying goodbye to team members, but good to see people making moves that are right for them, their careers and families. It has been great to continue to work with partners including Julie and Gaynor at In Control, Kristi at Attigo Coaching and Development and Debs from Touch Network, exploring ideas of how we can keep the core parts of our programme going and expand our offer. The Leadership for Personalised Care programme started off life as Leadership for Empowered and Healthy Communities way back in 2014, when Maggie Woods and I filled a much-needed gap in leadership development that put people and communities at the centre. It has gone from strength to strength but we know when we talk to leaders on the ground that more help is needed. In this edition you will have seen details of our new coaching offer. We know that the skills we use in coaching really help to unlock learning and insights and are crucial when people need to achieve transformational change. We want to spread these skills further. We also know that bespoke advice and support on co-production, community development and personalisation is often what leaders need, as well as help in getting things going locally. Hence in the new year we will be launching our new programmes – for individuals, teams, PCNs, ICBs, providers and third sector organisations – and our new Collaborative Leadership Academy. You will notice our website and communications gradually changing to reflect our broadened focus over 2024. Leadership for Personalised Care will stay front and centre, but we will be taking a more personalised approach to our learners. And don’t forget to book early for our alumni event in Spring 2024 – we can’t wait to get the whole gang back together! Wishing you and yours a very Merry Christmas and a peaceful new year, Catherine To read this and the rest of our blogs, please see our website: https://www.leadershipforpersonalisedcare.org.uk/blogs_news.html News from our NetworkHappy 5th Birthday #socialcarefuture – It was a blast ! Social Care Future celebrated its fifth birthday as only it can with a two-day gathering in Manchester that both inspired and informed, but most of all was just fun. Several alumni from the Leadership for Empowered and Healthy Communities programme attended the event that recognised past achievements while very much looking forward to the future and reframing the public perception of social care. So, it was fitting that delegates were treated to the first public showing of a new campaign film, narrated by star actress and disability rights campaigner Liz Carr, that seeks to change the story of social care. Watch the video here: https://www.youtube.com/watch?v=LConFgcWvDc There was also barely a dry eye in the house when See Me, the latest thought-provoking offering from MiXiT, a performing group for people with learning disabilities, was shown on the main screen. The conference had three separate themed zones for its presentations: Storytelling, People Power and Building Bridges, with delegates able to pick and choose the many and varied presentations to attend. In a nod to the welcome and growing influence of #socialcarefuture among policy makers, the first session in the Building Bridges zone saw ADASS president Beverley Tarka outline how its ideas have helped shape the framework for Time to Act, a new roadmap for social care. Certitude, who so imaginatively create safe spaces for people to meet and share ideas and experience in community settings, were an ever-present in the Storytelling zone, while the Camerados brought their unique and human touch to hosting a public living room in the People Power Zone. “There was so much love, hope, ambition and action at the brilliant @socialfuture gathering,” tweeted one attendee, to sum up the overall mood. And final word to #socialcarefuture convenor and campaigner Anna Severwright: “This is what people getting together for change looks like. We had such an amazing time and came away with lots of ideas and plans.” Keep in touch
For every newsletter, we would like to include content from YOU, our network, alumni and participants. For example, we would love to include stories of how our programmes have helped you and the change you’re making on the ground to benefit people and communities.Please get in touch with us on info@leadershipforpersonalisedcare.org.uk if you want to share something with us for the next newsletter, or fill in this form and we will be in touch. We look forward to sharing more leadership for personalised care related content with you next time. In the meantime, please stay connected through our socials below. Until next time, The Leadership for Personalised Care Team |