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When it’s Important to Stay in the Know.
Keeping Your Company Prepared for the Unexpected
From hiring practices aimed at bringing on the best and brightest, to risk management assessments that head off industry-specific hazards, the best companies have strategies in place for virtually everything. But what happens when issues arise that are altogether outside their control?
September is National Preparedness Month, an opportunity for businesses everywhere to assess their operations, evaluate emergency plans and take meaningful steps to ensure they can weather whatever lies ahead. Here, your BCH team offers disaster planning insights to help companies stand prepared when it matters.
Creating a Quality Disaster Response Plan
Chain of Command: Clearly define who holds decision-making authority during a crisis. Make sure team members know who reports to who.
Communication Protocol: When and how should team members report in? Establish lines of communication both internally and externally, ensuring timely updates to stakeholders, employees and customers.
Evacuation and Safety Protocols: Who should leave if evacuation orders go out? Who should stay? For those who do stay, where should they work? If applicable, provide guidelines on how to evacuate the premises safely to ensure the well-being of all team members.
Data Protection and Recovery: Outline steps for data backup and recovery to prevent critical information loss. Check systems ahead of time to ensure proper firewalls are in place, passwords are secure and other security considerations have been factored in.
Post-Crisis Recovery: Detail the steps to return to normal operations once the threat has been mitigated. What happens if structural damage means you must office elsewhere temporarily? Will team members have access to necessary tools, equipment and resources immediately following a disaster? Will you need to adjust business hours to meet team member or client needs?
Training and Drills: Turn abstract discussions into actionable plans by practicing your disaster plan to the extent possible. Run fire or evacuation drills, making sure team members know where to go and what, if any, equipment to take with them. Quiz them over the finer details of your plan. Meet multiple times to go over details and ensure everyone is on the same page.
Your human resources team serves as the calm during the storm when disasters arise, and plays a pivotal role in ensuring personnel are as prepared as possible. Here, you’ll find tips to help guide your company’s planning efforts.
BCH’s Risk Management Center Offers
Around-the-Clock Support
With resources to help you assess and address on-site risks, quality support to make claims processes simple and training tools to keep team members safe, your Risk Management Center (RMC) is here to help.
Being There When it Matters for 40 Years and Counting.
